Frequently Asked Questions about Classic Cable Cars
What are the hours of operation?
VIP Early Access to Alcatraz and Exclusive Cable Car Sightseeing Tour: 8:00 AM - 3:00 PM, Monday, Thursday, Friday, Saturday and Sunday. San Francisco Experience City Tour – Fisherman’s Wharf: 9:00 AM - 1:00 PM. San Francisco Experience City Tour – Union Square: 9:00 AM - 1:00 PM.
Is the attraction wheelchair accessible?
Our vintage Cable Cars are not equipped with wheelchair accessibility.
Can I bring my camera?
Yes. Pictures are allowed.
Do you allow service animals?
Yes, provided your animal is a registered service animal.
Is there a place to park my stroller while on a Tour?
Unfortunately, we do not have adequate stroller storage onboard our vehicles.
What is the policy on children?
As we are vintage Cable Car vehicles, there are no seat belts on board. We recommend children of younger age stay seated on the lap of an adult, or between two adults. Children are the responsibility of the adult traveling with them at all times. Children must be accompanied by an adult.
Do you operate in the cold or rainy weather?
We operate rain or shine. Roughly 12-14 guests on each Car can fit in the middle enclosed area and then the rest of the group in the front and rear open-air sections are still covered by a roof so normal rain is typically a non-issue. We also provide rain ponchos upon request. We always recommend dressing in layers year-round in San Francisco for your comfort.
Where do I check-in for my tour?
VIP Early Access to Alcatraz and Exclusive Cable Car Sightseeing Tour: Passengers will meet their tour guide in front of Pier 33 next to the lamppost across from the information booth. Tour Guide will be wearing an orange jacket and holding a flag, both adorned with the Hornblower Classic Cable Cars logo. San Francisco Experience City Tour – Fisherman’s Wharf: Passengers will meet their tour guide at the flag poles between Pier 35 and Embarcadero’s Public Park. Tour Guide will be wearing an orange jacket and holding a flag, both adorned with the Hornblower Classic Cable Cars logo. San Francisco Experience City Tour – Union Square: Passengers will meet their tour guide at Hearts in San Francisco in Union Square. Tour Guide will be wearing an orange jacket and holding a flag, both adorned with the Hornblower Classic Cable Cars logo.