Hotel Abri in San Francisco, CA

Don’t stay here, horrible experience. 😱 The room was not ready until an hour and a half after it was supposed to be ready. It was supposed to be ready at 3 PM. It was ready at 4:30. The front desk staff (Steve) did not acknowledge or apologize for the issue until I asked him about the policy for the room not being ready on time. He finally told me that he would waive the cost for the pet fee on the room ($75, NOT clearly listed while booking). I was super grateful, and told him so… But when I checked out, it turns out that he just took $20 off that charge. When Steve offered to comp the pet fee, another staff member (Miguel) witnessed it, but when I checked out the next day with Miguel, he said he didn’t remember & the notes on my account said reduced pet fee. Once we got in the room, it was filthy. Lipstick smudge on the door to the bedroom, fingerprints and smudges on the windows, sink wouldn’t drain. Stopper wouldn’t raise. Toilet seat was wet. Then, when we got back at midnight, after a long day out at a conference, the room key didn’t work. I went downstairs and told them, and the staff let me know that it’s because I put the do not disturb sign in the actual card key slot. Turns out that the do not disturb sign should not go in the key slot, even though it tells you to put it there the staff said that when you put it there, if it stays there long enough, it will deactivate the lock. I had to go down twice to get the key card reset. At 12:30 in the morning.

Great location near the train station to allow for easy travel to and from airport. Staff were really friendly, you get a goody bag on arrival which includes a bottle of wine. Rooms were nice, no view from my room. Shower pressure quite weak. Many places to eat locally.

We nearly changed our hotel based on the reviews on here. What a mistake that would have been! The hotel is in a great location, near the tram stop, by Union Square with plenty of restaurants and bars nearby. The staff are so friendly and accommodating. WI-FI is great. Lobby is lovely, rooms are clean, cute and fantastic. Complimentary coffee and tea in the morning. We felt very valued and looked after here, and I don't hesitate in recommending this hotel!

We had a pleasant stay at Hotel Abri. The staff was very friendly and accommodating. The hotel is at a great location. We stayed there for the NBA All Star Weekend and everything was in close proximity. From restaurants, stores, the mall, the walk was not too far from the places we needed to go to. Even the cable car was just up the street, it was great! We stayed in the Oasis suite. The room itself was not too modern, but you can tell it was renovated (which wasn't bad). If you are familiar with San Francisco buildings/apartments, it was reminiscent of that. If you are looking for modern luxury, this is not your hotel. But the room was nice and clean. The hotel offered complimentary coffee and tea in the lobby in the mornings, which was great. I would definitely stay at this hotel again because where it is located is perfect, and the price is reasonable.

So glad I found this place and it’s become my favorite place to stay in San Francisco. Great location, the staff are very friendly and accommodating, Parking is in an actual garage and enclosed, room is clean, and love the fireplace in the lobby.