Segway Experience Tour in Washington, DC

I was very disappointed when I arrived at my DC "Fat Tire" bike tour. I have been on Fat Tire tours before and all of their bikes are street cruisers that are super comfortable and easy to ride. When we pulled up it was clear that this was not an actual fat tire tour. Fat Tire as partnered with a local existing bike company called "Bikes Unlimited". To make sure that I got a tag-a-long for my youngest, as I know those go faster, I reached out to to fat tire customer support for instructions since I didn't see the option at check out. They advised that I put that in the notes section of the reservation. Bikes Unlimited informed me when we got there that they don't even see these notes. The only bike they had that would fit me and pull a tag-a-long was a men's mountain bike. The bar on the bike was so high that it was up my butt when I had my feet on the ground but the bike was overall too small for me when riding because the seat had to be low so I could touch the ground with the high bar. The seat was rock hard and I tweaked my back from being bent in half. I had been expecting a road cruiser they advertise on the fat tire website so riding around on a mountain bike that was both too big and too small was a bit of a disappointment. They did have cruiser style bikes that my other family members were able to use but they did not have a way to connect those to a tag-a-long. All of the other people in our tour were on standard type mountain bikes and not fat tire cruiser type bikes. Also when I reached out to the customer service line there was not option for US tours. This is because this is not a US Fat Tire Tour. This is some sort of agreement where the Bike's Unlimited Company is paying Fat Tire to be listed on their website as a Fat Tire tour. So I could not even reach the company to let them know we had gotten lost and would be there shortly when we were running behind. All that said, our tour guide was great and aside from being uncomfortable the bike tour was a great way to see all the monuments. It looks like it was also a little cheaper to book with kids via fat tire. I recommend you check out the bikes unlimited website to understand what types of bikes they have and then call them directly if you have issues or want to make sure to reserve a specific type of bike in advance. If you need a tag-a-long make sure to bring a tall person with a good back who can ride a mountain bike and you should be fine. Had I known ahead of time what to expect might not have been so disappointed with my overall experience. Starting out stressed and frustrated sort of soured the whole experience.

Absolutely the best way to see the monuments and memorials! Josh our tour guide was very knowledgeable, professional, and provided a wonderful tour. 5/5 stars highly recommended!

Did the 1:30 pm Segway tour today and had a great time. We saw so much more of DC than we could have ever done by walking. Our guide Corey did a great job of instructing new riders in a timely manner so that we were able to enjoy the full tour without being rushed. We stopped at several places and had time good pictures and exploration. Highly recommend!

Superb morning tour of the Capital with Joe. He was knowledgeable, accommodating, a great teacher on the segways and helped us to tick off all the sights we wanted to see plus many more. My husband and I really enjoyed the whole thing and from initial booking through to handing back the segways at the end of the tour we had a seamless experience.

Took the National Mall Segway Tour. Joe our guide was funny and entertaining. Segway took a minute to get used to but ended up being so much fun and the highlight of our trip! We got to see all the monuments and take pictures!