9/11 Memorial & Museum in New York City

How long should I plan to spend at the museum?

On average it takes 2 hours to experience the entire museum.

What are the 9/11 Memorial and Museum operating hours?

The 9/11 Memorial is open daily from 8:00 am to 8:00 pm; the 9/11 Museum is open Wednesdays through Mondays and on select Tuesdays from 9:00 am to 7:00 pm.

Can I take pictures at the memorial?

Yes. Personal photography is permitted. Professional photography must obtain a permit.

Where is the 9/11 Memorial Museum located?

The 9/11 Memorial & Museum is located at the site of the former World Trade Center in Lower Manhattan at 180 Greenwich St, New York, NY 10007.

How do I access the memorial?

Enter the 9/11 Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, or the at the intersection of West Street and Fulton Street.

Can I enter the museum on my own time?

Visitors will be permitted into the Museum at the time specified on their ticket. Entry for early or late arriving visitors will be at the discretion of Museum staff.

If I need to exit the building during my visit, can I re-enter?

No. Re-entry is not permitted once you have left the building.

Can I use my cell phone in the museum?

In certain areas, such as the exhibits, cell phone usage is prohibited.

Do I need a ticket to visit the 9/11 Memorial?

Visitor passes are no longer required to visit the Memorial.

Is the 9/11 Memorial and Museum appropriate for children?

The historical exhibition may not be appropriate for visitors younger than 10. Adults accompanying younger visitors should exercise discretion before entering.