9/11 Memorial & Museum in New York City

180 Greenwich StNew York, NY 10007
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$36.00
Total Price: $36.00 (USD)
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Overview

Commemorating the fateful day of September 11, 2001, in New York City, the 9/11 Memorial and Museum tells the story of the events at the World Trade Center, Pentagon, and on Flight 93. The museum houses interactive and eye-opening exhibits, films, and talks honoring the men, women, children, and families whose lives were drastically altered that day.

up to 2 hrs 1 or more people

Good To Know

  • Learn about 9/11 through artifacts, multi-media displays, personal stories, and interactive technology.
  • The tour is self-guided, allowing you to explore the museum at your own pace.
  • The Historical Exhibition may not be appropriate for visitors younger than 10. Parents should use discretion.
  • Plan to spend at least 2 hours to experience the entire museum.
  • Films are offered daily in the auditorium (L-2 Level) and South Tower Footprint (C-4 Level) and are free to museum visitors.
  • Visitors cannot re-enter the museum after exiting the building.
  • Talking on a cell phone is prohibited in exhibition spaces and theaters.

Description

The Memorial Mission
Remember and honor the thousands of innocent men, women, and children murdered by terrorists in the horrific attacks of February 26, 1993, and September 11, 2001.

Respect this place made sacred through tragic loss.

Recognize the endurance of those who survived, the courage of those who risked their lives to save others, and the compassion of all who supported us in our darkest hours.

May the lives remembered, the deeds recognized, and the spirit reawakened be eternal beacons, which reaffirm respect for life, strengthen our resolve to preserve freedom, and inspire an end to hatred, ignorance, and intolerance.

HOURS:
9/11 Memorial Plaza
Daily 8:00 a.m. - 8:00 p.m.

9/11 Museum
Wednesday to Monday plus select Tuesdays, 9:00 a.m. - 7:00 p.m.

9/11 Memorial & Museum Reviews

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eliab558
Legnago, Province of Verona, Veneto
"Great symbol of respect and memory"
TripAdvisor user rating 5 out of 5
Reviewed August 08, 2025 NEW
This is a must in NYC. This place gives you goosebumps only at a first glance, getting more and more heartbreaking by every name you read. I reckon it honors those who died that tragic day really well.
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Navigator24683198977
"Very emotional experience"
TripAdvisor user rating 5 out of 5
Reviewed July 29, 2025 NEW
So emotional! I knew I would tear up, but did more than I thought! The South Tower Memorial was drained & being cleaned when we went, which was fine, just went over to the North one. Could have stood here for longer than we did, reflecting on that day that changed the world. The museum was really well done. It's big, so plan for a couple hours at least. Again, very emotional & did a great job paying respect to the victims & first responders with pictures & stories.
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BougieKnight
Akron, Ohio
"Excellent memorial and museum to the events of 9/11/2001"
TripAdvisor user rating 5 out of 5
Reviewed July 26, 2025 NEW
Simply put, this was our first visit to the 9/11/2001 memorial and museum and we were overwhelmed with the scope, solemnity, and unity both the surface level outdoor memorials and the indoor museum provided. This is a definite must do for individuals, couples, and families. We quickly made this remembrance into an extended and essential part of our family NYC vacation. The outdoor, above ground memorial is breathtaking. The sheer size of the memorials, as well as the water features, enscripied names, and other tributes are, at the same time, moving and inspirational. Knowing the extent of the size of the World Trade Centers prior to the events that led to the memorials, the sheer size and scope that has been dedicated to those that fell is tremendously moving and inspirational. We did not know what to expect from the indoor museum. As we took the escalator underground, we were once again in awe of the sheer scope and magnitude of the museum/memorials. The blend of tributes with 'original' and 'remain in place' features from the WTC towers was emotionally stirring. There are too many individually moving tributes and remembrances to mention. We extended our 'hour' there into 'multiple hours' and wish we would have taken a full half day. We would recommend allowing enough time to take in the memorials as fit your personal and family needs. Everything was done at a high level of craftsmanship and artistry to provide those lost, their families, and the citizens of America and the Wold a fitting tribute that will hopefully inspire many generations to peaceful and productive relationships. Overall we HIGHLY RECOMMEND the National 9/11 Memorial & Museum.
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Frequently Asked Questions about 9/11 Memorial & Museum

How long should I plan to spend at the museum?

On average it takes 2 hours to experience the entire museum.

What are the 9/11 Memorial and Museum operating hours?

The 9/11 Memorial is open daily from 8:00 am to 8:00 pm; the 9/11 Museum is open Wednesdays through Mondays and on select Tuesdays from 9:00 am to 7:00 pm.

Can I take pictures at the memorial?

Yes. Personal photography is permitted. Professional photography must obtain a permit.

Where is the 9/11 Memorial Museum located?

The 9/11 Memorial & Museum is located at the site of the former World Trade Center in Lower Manhattan at 180 Greenwich St, New York, NY 10007.

How do I access the memorial?

Enter the 9/11 Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, or the at the intersection of West Street and Fulton Street.

Can I enter the museum on my own time?

Visitors will be permitted into the Museum at the time specified on their ticket. Entry for early or late arriving visitors will be at the discretion of Museum staff.

If I need to exit the building during my visit, can I re-enter?

No. Re-entry is not permitted once you have left the building.

Can I use my cell phone in the museum?

In certain areas, such as the exhibits, cell phone usage is prohibited.

Do I need a ticket to visit the 9/11 Memorial?

Visitor passes are no longer required to visit the Memorial.

Is the 9/11 Memorial and Museum appropriate for children?

The historical exhibition may not be appropriate for visitors younger than 10. Adults accompanying younger visitors should exercise discretion before entering.