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The Ramsey Hotel and Convention Center in Pigeon Forge, TN

3230 Parkway • Pigeon Forge, TN 37863

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Exterior of a large hotel at dusk with a parking area in front, multiple windows, and a prominent letter "R" on the building.

Hotel lobby with a stone fireplace, surrounded by cozy armchairs and a coffee table. The space features warm lighting and a patterned carpet.

Indoor pool area with chairs, tables, plants, and a waterfall feature. A large screen displays an image on the wall. The area is well-lit with industrial ceiling design.

Outdoor pool area at night with chairs around a fire pit. The pool is covered by a high ceiling, and the area has ambient blue lighting and a mix of wooden and concrete materials.

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The Ramsey Hotel and Convention Center in Pigeon Forge, Tennessee

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About The Ramsey Hotel and Convention Center

Overview

A convenient hotel in Pigeon Forge, Tennessee, The Ramsey Hotel and Convention Center offers comfortable accommodations. Guests can enjoy a free deluxe hot breakfast, free fiber WiFi, an indoor heated pool, a game room, a 24-hour health and fitness center, a state-of-the-art conference center, an on-site business center, and more. Take advantage of the movie nights on the big screen by the indoor pool!

up to 4 people

Good To Know

The minimum age for check-in is 21.
Complimentary 1GB fiber WiFi.
Free parking is available for hotel guests.
Start your morning with a complimentary deluxe hot breakfast with restaurant seating served daily.
The hotel hosts movie nights with free popcorn in the indoor pool area.
Complimentary 24-hour coffee, tea, and hot chocolate are available daily.
Relax and enjoy an evening by the firepit on the outdoor patio.
Pet-friendly rooms are subject to availability and fees. See FAQs for more information.
The Island in Pigeon Forge is approximately 1.5 miles from the hotel.
Dollywood is approximately 3.7 miles away.

Promotional Images (21)

Entrance of The Ramsey Hotel and Convention Center with a digital sign, landscaped gardens, a parking lot, and distant mountains under a cloudy sky.

A spacious bar area with a central granite countertop, surrounded by cushioned wooden chairs. The room has wooden flooring, multiple screens, and modern pendant lights. Ceiling windows provide natural light.

A buffet-style food counter features various hot dishes in metal trays, including sausages, eggs, and potatoes, with a glass sneeze guard and overhead lighting.

Hotel entrance with modern architecture, featuring large windows and mixed colors of blue, red, and beige. A covered driveway and lantern-style lights are visible. Cloudy sky in the background.

A large conference room with a U-shaped table arrangement, ergonomic chairs, water glasses, and decorative lighting. Walls are warm-toned with framed artwork and a mounted television.

Description

Check-In: 4:00pm Check-Out: 11:00am

Make your time in Pigeon Forge special with a stay at The Ramsey Hotel and Convention Center, located in the center of action-packed Pigeon Forge at Traffic Light 6, just 2 blocks (.3 miles) from the LeConte Events Center and The Ripken Experience. Many great restaurants, shopping, and attractions nearby including The Island, Dolly Parton’s Stampede, Dollywood and Dollywood’s Splash Country. Just 10 miles from the Great Smoky Mountains National Park.

Features and amenities include a large, oversized lobby, huge 24-hour indoor waterfall heated pool, family-size hot tub, fire pit patio with nightly family movies on a giant movie screen and free fresh popped popcorn, as well as a 24-hour fitness center and business center. For hotel guest, a complimentary deluxe 20 item hot breakfast bar is served from 7 a.m. to 10 a.m.

Nine modern meeting rooms totaling 12,000 square feet with the largest seating up to 800 persons theater style and 600 persons round table banquet style all with full-service food and beverage catering. Just completed a 2.5 million-dollar major renovation to corridors, public areas and all extra clean guest rooms featuring new pillow top mattresses, all white duvets, linens and bath towels, large LCD TVs, free glass fiber Wi-Fi, Keurig coffee makers, mini-fridges, microwaves, hair dryers, iron and ironing boards plus Bath & Body bath amenities.

Pet Policy: The Ramsey Hotel & Convention Center is a Small Dog-Friendly Hotel that welcomes up to 50 lbs of small dogs only. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is permitted on property. Guests that do NOT register their small dog(s) are subject to a $500.00 plus tax penalty. ADA-defined service animals are welcome at no extra cost.

Important Information: Guests who reside in local East Tennessee counties, including but not limited to Blount, Cocke, Greene, Hamblen, Jefferson, Knox, and Sevier may be subject to a $250 incidental deposit.
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any unforeseen circumstances at the time of your stay, trailer parking may be subject to availability.

Fees are subject to change and applicable taxes.

The Ramsey Hotel and Convention Center Reviews

Based on 1,757 reviews

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laurarJ7916CE

"Entire family friendly"

Reviewed January 06, 2026 NEW

The staff was invaluable and welcoming. The atmosphere was amazing, and my springer spaniel was constantly loved on. My son loved the pool and games available, and I loved having the outdoor fireplace to relax by.

STols305

"May stay again, might not"

Reviewed January 06, 2026 NEW

Location is good! Close to all kinds of entertainment and dining Atmosphere was ok. This may be picky but, the music playing loudly throughout the hotel was just not our style so therefore, annoying. The room was very clean. Great water pressure in the shower and a comfortable stay overall. The view was where the cops and ambulances so, not a pretty view and we heard quite a few sirens at night. The toilet made this weird , loud sound about every hour so that woke us up often and the couple across the hall with the barking dog was annoying at 1 am also. We were not able to check in at 4pm. I understand that they were busy but, still frustrating when we drove over 9 hours to get there just to wait even longer to get in to our room about a half hour later. They did have a nice area of a small indoor pool and a small indoor hot tub open 24 hours. We personally did not use because the smell in the room was just off and the kids running around everywhere was not what we consider relaxing. Again, picky I know but this was our personal experience. They did have free popcorn in the evenings and also free coffee, tea and hot chocolate so that was a nice touch. The breakfast consisted of scrambled eggs, sausage, biscuits and gravy, fruit, cold cereal, make your own waffles, yogurt, and a few other choices. Unfortunately for us the 2 mornings, the hot food was not really hot and was very bland. Again, appreciative that they had these options, just not our favorite. I would stay here again if I had to but wouldn't be my first choice. The things I pointed out are some of the things that we look at to be important when booing rooms so just wanted to share our views and experiences for this review.

Z7435DGkatherinek

"Great stay"

Reviewed January 04, 2026 NEW

We had the best time at this hotel! The lady at the front desk-I cannot remember her name but she was there when we checked in around 8pm on Saturday January 3,2026. She was really nice and helpful with all of my questions. The location was perfect since we were attending Dollywood’s final weekend of the season. The kids had fun in the pool and there was a movie playing and other activities they could do. I will definitely be back!

parkerh750

"Good for the family or a couples getaway"

Reviewed January 04, 2026 NEW

This was our 2nd stay at the Ramsey. Everything went pretty well, except the pull out bed had a stain and a bunch of crumbs on it so we didn’t use it and there were some cosmetic things in the bathroom that could use repairs. All in all it’s a nice place with very friendly staff and a price that’s hard to beat.

stephaniegF3399MG

"Comfortable but needs TLC"

Reviewed January 02, 2026 NEW

The hotel staff were great. The front desk made us aware of the amenities. The lady at breakfast provided a detailed run down on the buffet and offered Togo plates if needed due to the crowd. Don’t skip the breakfast it’s included and it’s good. The location if you like pigeon forge and being near all the hustle and bustle it’s a good location. It’s just over a mile from the island and could be walked if you are able. The rooms need some TLC and updates however were clean and comfortable. The bathroom door bottom was severely damaged from water and should be replaced. Same issue in our friend’s room. The cost. I booked a week or so after my friend’s and paid more than double the cost for the night of new years. I checked their site to book directly and a third party. Otherwise the room costs I’ve seen online for future dates seem reasonable if booked ahead of time.

View all 1,757 Tripadvisor Reviews

The Ramsey Hotel and Convention Center is located at 3230 Parkway • Pigeon Forge, TN 37863

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Frequently Asked Questions about The Ramsey Hotel and Convention Center

How many rooms are available at The Ramsey Hotel and Convention Center?

The hotel has 206 rooms.

How many floors are in The Ramsey Hotel and Convention Center?

There are five floors total, with all rooms located on floors 2-5. There is elevator access.

Does The Ramsey Hotel and Convention Center have a restaurant on-site? A lounge, café or gift shop?

Yes. The hotel has a cocktail lounge and restaurant on-site for guests.

Does the hotel serve a complimentary breakfast?

Yes. A complimentary full hot deluxe breakfast with restaurant seating is served daily.

Is WiFi access available?

Yes. Guests may access the WiFi free of charge.

Is parking available at The Ramsey Hotel and Convention Center?

Yes. Free parking is offered to hotel guests.

What is the minimum age required for check-in at The Ramsey Hotel and Convention Center?

The reservation holder must be at least 21 years of age to check-in at The Ramsey Hotel and Convention Center. A matching, valid, government-issued photo ID and a credit card are required.

Will I be charged for resort fees at The Ramsey Hotel and Convention Center?

No.

Does The Ramsey Hotel and Convention Center have a pool?

Yes. The hotel has an indoor heated and cooled pool area with full-service pool bar and giant movie screen. Plus, free nightly popcorn and movie nights are offered on the movie screen in the indoor pool area.

What are the hours of operation for the pool at The Ramsey Hotel and Convention Center?

The indoor pool is open from 9:00 am to Midnight.

Is late check-in available at The Ramsey Hotel and Convention Center?

Yes. Guests may check-in at any time.

Is smoking allowed at The Ramsey Hotel and Convention Center?

No, the hotel is 100% non-smoking.

How many adjoining rooms are available at The Ramsey Hotel and Convention Center?

There are 25 sets of connecting room. In each instance, a room with ONE king bed connects to a room with TWO double beds.

Does The Ramsey Hotel and Convention Center charge for cribs or rollaways?

Cribs are provided at no charge, based on availability. There is a charge of $10.00 per night for rollaway beds.

Is The Ramsey Hotel and Convention Center located on a trolley stop?

There is a Trolley Stop on-site. It is located at the end of the new Convention Center.

Does the hotel have accessible amenities?

Yes. The hotel offers accessible amenities such as accessible parking, public entrances, dining area, and more. Should you have specific accessibility needs, please contact the hotel directly prior to arriving. The hotel contact number is listed on your confirmation email and hotel voucher.

Is the hotel pet-friendly?

Yes. The Ramsey Hotel & Convention Center is a Small Dog-Friendly Hotel that welcomes small dogs up to 50 lbs. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is allowed on property. Guests who do NOT register their small dog(s) are subject to a $500.00 plus tax penalty. Guests are required to follow rules and pet-policies during their stay; failure to do so may result in a fine/penalty. Small dogs may be left unattended in the guest room, however, no stayover service will be completed by housekeeping if there is/are dog(s) in the guest’s room. Moreover, if the small dog(s) become(s) a noise disturbance to other guests, or the Ramsey Hotel & Convention Center management; front desk; or any Ramsey Hotel & Convention Center employe, receives other small dog-related complaints from the guest’s room, the guest must return to take their small dog(s) with them. Further, the Ramsey Hotel will NOT release the $250 incidental deposit in the event of small dog(s) damaging the room and its contents by, but not limited to, urinating; fouling; hair-shedding etc and/or causing a noise disturbance that is not attended to by the guest(s). Small dogs are permitted in specific rooms only; small dog-friendly rooms can be requested by contacting the Ramsey Hotel's direct line listed in your confirmation email or voucher. Small dogs are NOT permitted in the breakfast/lounge area and in the pool area beyond the pool gate, per public health laws. Registered service animals, that are dogs, are welcome in accordance with current ADA standards. Emotional support animals, that are dogs, are NOT considered to be service animals by the ADA, or the Ramsey Hotel & Convention Center . A guest, whose registered service animal is a noise disturbance or causes damage to the room and its contents as outlined above, will also be subject to the same $250.00 cleaning fee.