The Ramsey Hotel and Convention Center in Pigeon Forge, TN

3230 ParkwayPigeon Forge, TN 37863
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Comfortable & Spacious Rooms at The Ramsey Hotel

About The Ramsey Hotel and Convention Center

Overview

A convenient hotel in Pigeon Forge, Tennessee, The Ramsey Hotel and Convention Center offers comfortable accommodations. Guests can enjoy a free deluxe hot breakfast, free fiber WiFi, an indoor heated pool, a game room, a 24-hour health and fitness center, a state-of-the-art conference center, an on-site business center, and more. Take advantage of the movie nights on the big screen by the indoor pool!

up to 4 people

Good To Know

  • The minimum age for check-in is 21.
  • Complimentary 1GB fiber WiFi.
  • Free parking is available for hotel guests.
  • Start your morning with a complimentary deluxe hot breakfast with restaurant seating served daily.
  • The hotel hosts movie nights with free popcorn in the indoor pool area.
  • Complimentary 24-hour coffee, tea, and hot chocolate are available daily.
  • Relax and enjoy an evening by the firepit on the outdoor patio.
  • Pet-friendly rooms are subject to availability and fees. See FAQs for more information.
  • The Island in Pigeon Forge is approximately 1.5 miles from the hotel.
  • Dollywood is approximately 3.7 miles away.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Indoor Pool
  • Inside Corridors
  • Keyless Room Locks
  • Meeting Facilities
  • Non-Smoking Rooms
  • Pet Friendly
  • Restaurant on Property
  • Sun Deck
  • Internet Access in Public Areas (free)
  • Complimentary Breakfast
  • Free Parking
  • Ice Machines
  • ATM/Banking
  • Concierge Services
  • Poolside Bar
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • RV and Truck Parking
  • Fitness Facilities (24 Hours)
  • Beach/pool towels
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Description

Check-In: 4:00pm Check-Out: 11:00am
Make your time in Pigeon Forge special with a stay at The Ramsey Hotel and Convention Center, located in the center of action-packed Pigeon Forge at Traffic Light 6, just 2 blocks (.3 miles) from the LeConte Events Center and The Ripken Experience. Many great restaurants, shopping, and attractions nearby including The Island, Dolly Parton’s Stampede, Dollywood and Dollywood’s Splash Country. Just 10 miles from the Great Smoky Mountains National Park.

Features and amenities include a large, oversized lobby, huge 24-hour indoor waterfall heated pool, family-size hot tub, fire pit patio with nightly family movies on a giant movie screen and free fresh popped popcorn, as well as a 24-hour fitness center and business center. For hotel guest, a complimentary deluxe 20 item hot breakfast bar is served from 7 a.m. to 10 a.m.

Nine modern meeting rooms totaling 12,000 square feet with the largest seating up to 800 persons theater style and 600 persons round table banquet style all with full-service food and beverage catering. Just completed a 2.5 million-dollar major renovation to corridors, public areas and all extra clean guest rooms featuring new pillow top mattresses, all white duvets, linens and bath towels, large LCD TVs, free glass fiber Wi-Fi, Keurig coffee makers, mini-fridges, microwaves, hair dryers, iron and ironing boards plus Bath & Body bath amenities.

Pet Policy: The Ramsey Hotel & Convention Center is a Small Dog-Friendly Hotel that welcomes up to 50 lbs of small dogs only. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is permitted on property. Guests that do NOT register their small dog(s) are subject to a $500.00 plus tax penalty. ADA-defined service animals are welcome at no extra cost.

Important Information: Guests who reside in local East Tennessee counties, including but not limited to Blount, Cocke, Greene, Hamblen, Jefferson, Knox, and Sevier may be subject to a $250 incidental deposit.
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any unforeseen circumstances at the time of your stay, trailer parking may be subject to availability.

Fees are subject to change and applicable taxes.

The Ramsey Hotel and Convention Center Reviews

TripAdvisor user image
A6974JQlisaw
"Unhappy"
TripAdvisor user rating 2 out of 5
Reviewed November 20, 2025 NEW
Upon arrival to our room we found bugs in the bathroom. I requested a different room but no room was available. They did send maintenance to our room to spray and we had to leave the room for 45 minutes. I requested a new room for the next night and was able to get moved. Very disappointed with the issue with our room. I requested compensation for the problems we encountered but was told I would have to go thru 3rd party since I booked with 3rd party. I have contacted Agoda and they in turn have contacted the property about compensation and the hotel has not responded. Very unhappy !
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cherylsW4459WR
United States
"It feels like home, without any work."
TripAdvisor user rating 5 out of 5
Reviewed November 19, 2025 NEW
I love staying at The Ramsey Hotel & Convention Center. This was the 10th Anniversary for my friends that I met there while traveling. We go back every year since. It's like home, to us. Always clean, comfortable, affordable. The free breakfast is a great fest to start our day. Nice restaurants & spirits are within walking distance. Friendly & helpful staff are alway ready to help. Family friendly. We love the huge fireplace in the lobby to relax & sit with free hot coffee. It's lovely.
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Trek38245354603
"Awesome Experience"
TripAdvisor user rating 5 out of 5
Reviewed November 19, 2025 NEW
Beautiful hotel, wonderful staff! Great location with plenty to do in Pigeon Forge and Gatlinburg. The hotel has plenty of parking and comfortable beds.
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laurar717
Waxhaw, North Carolina
"Would stay again"
TripAdvisor user rating 4 out of 5
Reviewed November 17, 2025 NEW
The lobby was so well decorated for Christmas, it felt like a Hallmark movie scene. The lady at the breakfast buffet was so so nice. Our room was newly remodeled. The only complaint I would say is the cleaning was not great (although they did make the bed pretty well each day). I would stay here again but the cleaning people have to step up their game.
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steffanyh2025
"Great place but some issues"
TripAdvisor user rating 3 out of 5
Reviewed November 17, 2025 NEW
Location was great. Lobby was beautiful. We were on the 5th floor. The room itself was spacious and pretty. Free popcorn and movies nightly by the pool was really great for people with kids. The breakfast buffet was amazing! The people at breakfast were so kind, helpfully and friendly. Only gave 3 stars due to some housekeeping concerns. The mini fridge door was sticking and difficult to open. My husband got a wet washcloth and wiped around the bottom rubber gasket and black sticky grime was coming off. There was something that had dripped on the front of the bathroom vanity and wasn't cleaned. We stayed 2 nights. Housekeeping cleaned the 2nd day, took our used towels and washcloths and did not replace them. But the oddest thing of all and my biggest complaint was their curtains. They had no curtain to pull closed at night, only sheer curtains. In the picture, the darker curtains were just narrow little panels that you could not pull c closed. You could see EVERYTHING through them. Those that have stayed on the strip before know that those lights never go off. It was really difficult to sleep with all that light coming in. Also, although I know we were on the 5th floor I felt a tad uncomfortable walking in the room after showering with sheer curtains.
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The Ramsey Hotel and Convention Center is located at 3230 ParkwayPigeon Forge, TN 37863
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Frequently Asked Questions about The Ramsey Hotel and Convention Center

How many rooms are available at The Ramsey Hotel and Convention Center?

The hotel has 206 rooms.

How many floors are in The Ramsey Hotel and Convention Center?

There are five floors total, with all rooms located on floors 2-5. There is elevator access.

Does The Ramsey Hotel and Convention Center have a restaurant on-site? A lounge, café or gift shop?

Yes. The hotel has a cocktail lounge and restaurant on-site for guests.

Does the hotel serve a complimentary breakfast?

Yes. A complimentary full hot deluxe breakfast with restaurant seating is served daily.

Is WiFi access available?

Yes. Guests may access the WiFi free of charge.

Is parking available at The Ramsey Hotel and Convention Center?

Yes. Free parking is offered to hotel guests.

What is the minimum age required for check-in at The Ramsey Hotel and Convention Center?

The reservation holder must be at least 21 years of age to check-in at The Ramsey Hotel and Convention Center. A matching, valid, government-issued photo ID and a credit card are required.

Will I be charged for resort fees at The Ramsey Hotel and Convention Center?

No.

Does The Ramsey Hotel and Convention Center have a pool?

Yes. The hotel has an indoor heated and cooled pool area with full-service pool bar and giant movie screen. Plus, free nightly popcorn and movie nights are offered on the movie screen in the indoor pool area.

What are the hours of operation for the pool at The Ramsey Hotel and Convention Center?

The indoor pool is open from 9:00 am to Midnight.

Is late check-in available at The Ramsey Hotel and Convention Center?

Yes. Guests may check-in at any time.

Is smoking allowed at The Ramsey Hotel and Convention Center?

No, the hotel is 100% non-smoking.

How many adjoining rooms are available at The Ramsey Hotel and Convention Center?

There are 25 sets of connecting room. In each instance, a room with ONE king bed connects to a room with TWO double beds.

Does The Ramsey Hotel and Convention Center charge for cribs or rollaways?

Cribs are provided at no charge, based on availability. There is a charge of $10.00 per night for rollaway beds.

Is The Ramsey Hotel and Convention Center located on a trolley stop?

There is a Trolley Stop on-site. It is located at the end of the new Convention Center.

Does the hotel have accessible amenities?

Yes. The hotel offers accessible amenities such as accessible parking, public entrances, dining area, and more. Should you have specific accessibility needs, please contact the hotel directly prior to arriving. The hotel contact number is listed on your confirmation email and hotel voucher.

Is the hotel pet-friendly?

Yes. The Ramsey Hotel & Convention Center is a Small Dog-Friendly Hotel that welcomes small dogs up to 50 lbs. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is allowed on property. Guests who do NOT register their small dog(s) are subject to a $500.00 plus tax penalty. Guests are required to follow rules and pet-policies during their stay; failure to do so may result in a fine/penalty. Small dogs may be left unattended in the guest room, however, no stayover service will be completed by housekeeping if there is/are dog(s) in the guest’s room. Moreover, if the small dog(s) become(s) a noise disturbance to other guests, or the Ramsey Hotel & Convention Center management; front desk; or any Ramsey Hotel & Convention Center employe, receives other small dog-related complaints from the guest’s room, the guest must return to take their small dog(s) with them. Further, the Ramsey Hotel will NOT release the $250 incidental deposit in the event of small dog(s) damaging the room and its contents by, but not limited to, urinating; fouling; hair-shedding etc and/or causing a noise disturbance that is not attended to by the guest(s). Small dogs are permitted in specific rooms only; small dog-friendly rooms can be requested by contacting the Ramsey Hotel's direct line listed in your confirmation email or voucher. Small dogs are NOT permitted in the breakfast/lounge area and in the pool area beyond the pool gate, per public health laws. Registered service animals, that are dogs, are welcome in accordance with current ADA standards. Emotional support animals, that are dogs, are NOT considered to be service animals by the ADA, or the Ramsey Hotel & Convention Center . A guest, whose registered service animal is a noise disturbance or causes damage to the room and its contents as outlined above, will also be subject to the same $250.00 cleaning fee.