DoubleTree Suites by Hilton Hotel Anaheim Resort/Convention Center in Anaheim, CA

We've stayed here numerous times when we visit Disneyland and the hotel has never disappointed. The room service is very delicious if you decide to order from them and the restaurant downstairs is very good also. The room is a little dated, but still clean and nice. I think I saw a sign that they were going to start renovating the rooms this year (not sure, though). If you want to walk to Disneyland, it will probably take you about 15 to 20 minutes or you can just get a rideshare. There is also a Denny's across the street and numerous fast food and restaurants in the area. The bed and pillows were wonderful (super comfortable). One thing I find amusing is how slow the elevators are. If you need to wash clothes, there are washer and dryers on the fifth and seventh floor (I think). It's an enjoyable place to stay and well worth it and will definitely stay there again if we visit Disneyland. We did not have a car, but there is a large parking lot to park your car (for a fee, of course).

Great hotel. Ideally located for a great price. Suite was clean a comfy. Pillows on the soft side and TV could do with updating but ideal for Disneyland. Pool and hot tub great addition. Staff lovely and breakfast good value for money and well stocked.

Stayed in connection with a conference at the convention center. Had seen some so-so reviews but figured they were anomalies. Nope. I either got unlucky with every issue listed in reviews, or the place really really needs a makeover. Let me start by saying the staff was polite, professional, and responsive. The place is just worn down. Here's what I encountered: * The safe just stopped working, had to have it reset * The mini fridge was not cold when I checked in. Gave it a couple of hours with some water bottles in it and no better. Put in a call and was told it would be taken care of. Came back several hours later with some diary products and discovered it was still warm. Called again, guy came up and said it wasn't cooling and replaced it. Ended up with a new fridge but had to throw out the stuff that sat for hours at room temp. * The TV remote would occasionally stop working. Tech looked at it, the answer was that I had to periodically unplug the TV and plug it back in for the remote to work. * The shower was a bathtub with a curtain. It sagged in the center so it never really drained. When you got in it was cold water leftover from house cleaning. All of those were annoying. What made me give it 2 stars was the towel. I pulled a "clean" towel off the rack as I got out of the shower and suddenly noticed lots of blood on it. At first I thought I was bleeding. I then realized it was dried but still bright enough to be recent. How they processed a towel like that and then hung it back up for a guest baffles me. There was a sign up that they were remodeling rooms. Good for them, but the towel did it for me. I'll never stay at this place again.

We stayed here for 2 nights while visiting Disneyland. Excellent suite, very comfortable and spotlessly clean. Easy walking distance to Disneyland so we could leave the car parked for a couple of days. Breakfast was plentiful with a good choice. Would definitely stay again.

I booked a last minute getaway to Disneyland, and my regular hotel was booked solid. The DoubleTree Suites by Hilton Hotel Anaheim Resort had rooms for a reasonable price, so I decided to take a gamble. It wasn't terrible, but I would not choose this hotel again unless better options were unavailable. It was fine for a two night stay, though. THE GOOD: * Location. It's easily walkable to Disneyland in less than 20 minutes (allow 30 if you're particularly slow). The sidewalks are wide, flat, and the area is safe. * Free cookies! You get free chocolate chip cookies at check-in, and they're warm and delicious. One caveat: they include nuts, not fun if you're allergic. * Sometimes cheap rates. When there's not a convention in town, you can expect to pay far less for your room! * There's a gift shop in the lobby that sells Disney merchandise (at marked-up prices, but not as bad as what you'd pay in the theme parks), as well as a coffee bar that has Starbucks branded beverages and snacks. You are able to use any and all food credits / coupons here, which was nice. THE BAD: * Parking is an additional $30 per day, which is ridiculous but unfortunately the norm at Anaheim hotels nowadays. The lot is large and uncovered, and it was more than half empty during our stay. * The rooms are very old, tired, and outdated. It's well past time for a renovation. The furniture is well worn, and the carpet feels very dirty. * No acknowledgement nor thank you for being a loyal Hilton Diamond Member. It's a little thing that means so much. Also, no upgraded room was offered which is always a serious bummer. * Unhappy staff? The staff members we encountered, from housekeeping to the front desk to security to the lobby coffee bar all seemed very surly and bummed out most of the time. Wish we'd been met with more smiles than scowls. This is not one of the better hotels in the area, but if you have low expectations then you may be pleasantly surprised. I really hope Hilton will be planning for a refresh and renovation of this property soon, because it feels like a lower quality Crowne Plaza and not a comfortable Doubletree.