Universal's Loews Sapphire Falls Resort in Orlando, FL

6601 Adventure WayOrlando, FL 32819
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About Universal's Loews Sapphire Falls Resort

Overview

Located at Universal Orlando Resort, Loews Sapphire Falls Resort is a picturesque resort that will immerse you in luxury with its lush landscaping, resort-style pool and exclusive amenities. Rooms feature free WiFi, a coffee maker, and upscale interior design. Take advantage of theme park and dining shuttles, poolside activities, and the onsite spa.

up to 5 people

Good To Know

  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • Kids programs are offered throughout the resort.
  • Water taxi and shuttle services to and from Universal Resort Orlando theme parks and Universal CityWalk.
  • Onsite dining options include four scenic restaurants and lounges with water views.
  • Complimentary fitness center features state-of-the-art equipment and services.
  • Stay connected with free WiFi throughout the resort.
  • Enjoy the resort-style pool with white sand beach and waterslide.
  • Self-parking and valet parking available. Fees apply.
  • Receive exclusive theme park benefits when you stay at this Loews Hotel. Theme park tickets are not included and must be purchased separately.
  • Minimum age to check in is 21.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Meeting Facilities
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Sauna
  • Internet Access in Public Areas (free)
  • Porter/Bellman
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Waterslide
  • Shuttle Services - Limited (free)
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Description

Check-In: 4:00pm Check-Out: 11:00am
With a stay at Universal's Loews Sapphire Falls Resort in Orlando, you'll be minutes from Universal’s Islands of Adventure and Universal City Walk. This 4-star hotel is within close proximity of Universal’s Volcano Bay and Universal Studios Florida.

Make yourself at home in one of the air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Enjoy a range of recreational amenities, including an outdoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary theme park shuttle.

Enjoy a meal at one of the hotel's dining establishments, which include restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 115,000 square feet (11 square meters) of space consisting of a conference center and meeting rooms. Self-parking (subject to charges) is available onsite.

Sapphire Falls Resort TM & © 2019 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Pet Policy: This hotel charges a one-time fee of $150+++ per stay. Loews Hotels limits the number of pets to two per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Please notify the hotel directly prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Overnight Guest Parking
Self-Parking:: $36 plus tax per night, per vehicle
Valet Parking: : $45 plus tax per night, per vehicle

* All fees mentioned are subject to change without prior notice, and applicable taxes.

Universal's Loews Sapphire Falls Resort Reviews

TripAdvisor user image
T0900
"Chill and clean property- just what you need after crazy parks."
TripAdvisor user rating 5 out of 5
Reviewed February 09, 2026 NEW
I am currently at this resort with family and like it a lot. We have stayed at Universal Portofino and many Disney Resorts and at first I was worried Sapphire Falls didn’t have enough bells and whistles like those….but then I realized that’s exactly what I love about it. It’s a nice respite after a chaotic day at the parks. Every staff member we’ve encountered has been lovely and gone above and beyond. The text feature for pretty much anything you need is great as they are prompt to reply and very helpful. The property and room is clean (I’m a freak about that,) and it has a big heated pool with a slide for the kids. There are few other fun extras like ping pong and a little game room. Really nice gym too. This resort is very close to Islands of Adventure and the Universal Studios so the water taxi is a quick and pleasant ride over. We’ve taken the shuttle to Epic and that was easy too. Very timely transportation. The food on property at all restaurants we’ve tried has been great, including the Drhum Club by the pool, Strong Water Tavern (loved) and even the snacks at the coffee shop in the lobby. The coffee (k cups) in the room is bad, but they want you to go buy it from the coffee shop so we just did that. Having a nice time and glad we chose this place for our stay this year.
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AnthonyR0382
West Byfleet, Surrey, England
"Great hotel for visiting the Universal parks"
TripAdvisor user rating 5 out of 5
Reviewed January 27, 2026 NEW
We stay here for 6 nights and are pleased we did from the welcoming reception, to the movies characters in reception, the arrival couldn’t be more welcoming! Check-in was super easy and a room was allocated with a view towards the parks. The room was spacious and comfortable, you couldn’t ask for anything more. However, during our stay we did encounter an issue that did put a a dim view on the hotel. However on speaking with the management team they apologised and went above and beyond to make it up to us. Breakfast we purchased in the reception area every morning always fresh and flavoursome - would highly recommend. We ate in the restaurant downstairs towards where you get the boat (can’t remember what it was called) and again this restaurant was always good! Can recommend the half roast spit chicken! We ate here on a number of occasions after a day in the parks. We can’t thank you enough for everything you did for us and our son to make it one of the most special holidays we’ve done yet. Blinky the fish is now home and our son still enjoys reading the book before bed most nights! Thank you to all involved with Blinky and to the management team. A great holiday and would stay here again in a heart beat!
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80sandyj
"TERRIBLE CUSTOMER SERVICE"
TripAdvisor user rating 1 out of 5
Reviewed January 24, 2026 NEW
Vacation-goer, BEWARE!! I was asked if we wanted our room cleaned for the two days we stayed and I said resoundingly NO. Times are tough right now, you know. No sense inviting a problem in. Well, our room was cleaned and $70.00 cash was taken from my wallet. I filed a report. I was told someone would follow up in the next couple of weeks. I got a phone call about a week later, asking me to again summarize the theft. Two days later I got a CHARGE of $70.00 on my credit card I used for the room originally. Next, I tried to contact corporate. I was told no emails are available for higher-ups. I was directed to leave a voicemail, which I left. No reply. It’s been over a week now since I called. I called the hotel directly and was told by Katie, the assistance front office manager, who insisted that I was mistaken about the charge - Lowes issued credit to my card and that I would have to take it up with my bank. I called my credit card company who had to file a dispute on my behalf. This story just keeps going on and on. Still not done with it. Now I’m out $70.00 cash as well as a $70.00 charge. Unbelievable how many people have dropped the ball on this one and how many times I’ve been made to feel like I am the problem. Lowes customer service sure has slipped. The bottom-line is DON’T TRUST the front or housekeeping and lock away your valuables. I would have recommended this hotel in the past but it’s gone downhill fast!
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Voyage18736669253
"A bit dated"
TripAdvisor user rating 3 out of 5
Reviewed January 11, 2026
The hotel is fine, but starting to look a bit dated. . It is huge and designed for conventions. Staff were very good and professional. The rooms are large and comfy bed but strange that sink separate toilet and furniture a bit dated. The air conditioning was very noisy. Food and drink very expensive but what you expect in Orlando, Walking distance to Citywalk was good, we used the path several times. Also a free water taxi and shuttle to park. Fine for short stay but in need of updating.
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winags
"Pretty good"
TripAdvisor user rating 3 out of 5
Reviewed January 02, 2026
The hotel is fine, just not anything special. It is huge and designed for conventions. There are several towers of rooms and a lot of meeting space. The rooms are a little nicer than a Hampton Inn. Having a laundry on the first floor of our tower was convenient. It was $4 per load per machine. Walking distance to Citywalk was good, we used the path several times.
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Universal's Loews Sapphire Falls Resort is located at 6601 Adventure WayOrlando, FL 32819
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Frequently Asked Questions about Universal's Loews Sapphire Falls Resort

Can I request a smoking room?

No. This hotel is 100% smoke-free.

Is Universal's Loews Sapphire Falls Resort pet-friendly?

This hotel charge a one-time fee of $150 per stay. Loews Hotels limits the number of pets to two (2) per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Please make arrangements with housekeeping for daily room cleaning during your stay. You must bring proof of your pet’s up-to-date vaccinations, as well as current records from a licensed veterinarian. Please notify the hotel prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. Fees mentioned are subject to change without prior notice, and applicable taxes.

Is parking offered at Universal's Loews Sapphire Falls Resort?

Yes. Self-parking and valet parking are both available for an additional fee: - Self-parking: $36 plus tax per vehicle, per night - Valet parking: $45 plus tax per vehicle, per night Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel offer Internet access?

Yes. Guests can use the complimentary resort WiFi throughout the property.

Is a complimentary breakfast served at the hotel?

No. However, with the many on-site restaurants, cafes, and room service, guests have a multitude of breakfast options at their fingertips for an additional fee.

Is there a theme park shuttle?

Yes. In additions to the walking paths connecting all Universal Orlando Resort properties, guests can use a complimentary shuttle to visit Universal Orlando Resort, Universal's Islands of Adventure™ and Universal CityWalk™. Universal's Volcano Bay™.

Does the hotel offer complimentary airport transportation?

No. However, transportation can be arranged for a fee by calling the resort or the hotel concierge desk.

Does the hotel have a pool?

Yes. Loews Sapphire Falls Resort offers the largest pool across the Universal Orlando Resort™. The pool features a sandy beach area, a children’s play area with pop-up jets, a huge hot tub, and a waterslide. There are also private cabana’s available for rent.

Will my room include a mini-fridge and/or microwave?

Certain room types include mini-fridges among other dining amenities. Please consult the room type description before booking.

Can I request a rollaway bed and/or crib?

Pack'n Plays are complimentary. Rollaways are available on a first-come, first-served basis for $35 plus tax per day (one rollaway allowed per room). An additional charge of $25 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at an additional fee plus tax per day. Only one rollaway is allowed per room. Available on a first come first serve basis. Fees mentioned are subject to change without prior notice, and applicable taxes.

Will my room include a safe?

Yes.

What are the included benefits of staying at Universal's Lowes Sapphire Falls Resort?

Guests of ALL Universal Orlando Resort Hotels enjoy the following benefits: - Breeze into The Wizarding World of Harry Potter™ and Universal’s Volcano Bay an hour earlier than other guests with Early Park Admission*. You just need to have valid theme park admission (select attractions). - It’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. - Everything’s within walking distance. Most of Universal’s hotels and parks are connected with paths that are awesome for a nice stroll or a healthy jog. There's even a walking path straight to Universal's Volcano Bay from select hotels. - Keep it simple when you dine and shop by charging purchases across the Resort to your room key card. - Want to shop without carrying your purchases around? There's free merchandise delivery from our shops to your Universal hotel. - Get an exclusive Universal wake-up call each morning and wake up with a star.