Rooms

Packages

Details

Reviews

Location

FAQs

Back to list

Universal's Loews Sapphire Falls Resort in Orlando, FL

6601 Adventure Way • Orlando, FL 32819

View on Map

Universal's Loews Sapphire Falls Resort - Exterior.

Pool View at Universal's Loews Sapphire Falls Resort.

Restaurant at Universal's Loews Sapphire Falls Resort.

2 Queen beds at Universal's Loews Sapphire Falls Resort.

View Gallery

Starting at

$462.51

avg/night (USD)

Book Now

Based on 6,928 reviews

INSTANT CONFIRMATION

BUY TODAY, PAY LATER

SeaWorld Orlando Hotels Package

Details

Universal's Loews Sapphire Falls Resort in Orlando, Florida

Save up to 45%

Package Starts at (USD):

$259.64

plus

tax

Per Adult

Disney World Tickets and Hotel Packages

Details

Disney World® Theme Parks in Lake Buena Vista, Florida

Save up to 21%

Package Starts at (USD):

$339.88

plus

tax

Per Adult

Walt Disney World + LEGOLAND Florida + Hotel Combo

Details

LEGOLAND Florida Resort in Winter Haven, Florida

Save up to 19%

Package Starts at (USD):

$412.47

plus

tax

Per Adult

Busch Gardens Tampa Hotel Package

Details

Busch Gardens Tampa Bay in Tampa, Florida

Save up to 50%

Package Starts at (USD):

$249.49

plus

tax

Per Adult

Discovery Cove Hotels Package

Details

Discovery Cove Orlando in Orlando, Florida

Save up to 27%

Package Starts at (USD):

$295.50

plus

tax

Per Adult

Aquatica Orlando Hotel Package

Details

Aquatica Orlando - SeaWorld's Water Park in Orlando, Florida

Save up to 64%

Package Starts at (USD):

$210.00

plus

tax

Per Adult

Orlando Sightseeing Pass + Hotel Package

Details

The Orlando Sightseeing Pass in Orlando, Florida

Save up to 37%

Package Starts at (USD):

$233.02

plus

tax

Per Adult

Authorized Reseller

About Universal's Loews Sapphire Falls Resort

Overview

Located at Universal Orlando Resort, Loews Sapphire Falls Resort is a picturesque resort that will immerse you in luxury with its lush landscaping, resort-style pool and exclusive amenities. Rooms feature free WiFi, a coffee maker, and upscale interior design. Take advantage of theme park and dining shuttles, poolside activities, and the onsite spa.

up to 5 people

Good To Know

Pet-friendly rooms are subject to fees and availability. See FAQs for details.
Kids programs are offered throughout the resort.
Water taxi and shuttle services to and from Universal Resort Orlando theme parks and Universal CityWalk.
Onsite dining options include four scenic restaurants and lounges with water views.
Complimentary fitness center features state-of-the-art equipment and services.
Stay connected with free WiFi throughout the resort.
Enjoy the resort-style pool with white sand beach and waterslide.
Self-parking and valet parking available. Fees apply.
Receive exclusive theme park benefits when you stay at this Loews Hotel. Theme park tickets are not included and must be purchased separately.
Minimum age to check in is 21.

24 Hour Front Desk
Business Center
Elevator
Fitness Facilities
Game Room
Gift Shop
Guest Laundry
Handicapped Access
Hot Tub
Meeting Facilities
Outdoor Pool
Pet Friendly
Restaurant on Property
Sauna
Internet Access in Public Areas (free)
Porter/Bellman
Valet Parking
ATM/Banking
Concierge Services
Parking (surcharge)
Breakfast (surcharge)
Coffee Shop or Café
Dry Cleaning/Laundry Services
Smoke-free Property
Waterslide
Shuttle Services - Limited (free)

Promotional Images (19)

1 King bed and a seating area inside a guest room.

2 Beds and a seating area inside a guest room.

Guest bathroom at Universal's Loews Sapphire Falls Resort.

Description

Check-In: 4:00pm Check-Out: 11:00am

With a stay at Universal's Loews Sapphire Falls Resort in Orlando, you'll be minutes from Universal’s Islands of Adventure and Universal City Walk. This 4-star hotel is within close proximity of Universal’s Volcano Bay and Universal Studios Florida.

Make yourself at home in one of the air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Enjoy a range of recreational amenities, including an outdoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary theme park shuttle.

Enjoy a meal at one of the hotel's dining establishments, which include restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 115,000 square feet (11 square meters) of space consisting of a conference center and meeting rooms. Self-parking (subject to charges) is available onsite.

Sapphire Falls Resort TM & © 2019 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Pet Policy: This hotel charges a one-time fee of $150+++ per stay. Loews Hotels limits the number of pets to two per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Please notify the hotel directly prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Overnight Guest Parking
Self-Parking:: $36 plus tax per night, per vehicle
Valet Parking: : $45 plus tax per night, per vehicle

* All fees mentioned are subject to change without prior notice, and applicable taxes.

Universal's Loews Sapphire Falls Resort Reviews

Based on 6,928 reviews

Write a Review

Global02631769573

"Do not believe the good reviews you see online. The hotel is beautiful but the staff & awful manager , house keeping"

Reviewed December 31, 2025 NEW

Do not believe the reviews you see online , this hotel has been a nightmare from check in , to room cleaning , to staff service & general amenities . I booked this hotel for my family 15 months in advance we a party of 17 people In total spanning 6 rooms for 16 nights across the Christmas & new years period . Based on the YouTube videos & positive reviews online . However beautiful the hotel is in photos & videos , doesn’t make up for the fact of the awful treatment we’ve all received here during the longest 16 nights of my life . Let’s start at the beginning check in at 7pm Orlando time so not midnight or really late , the person we had checking us in took 50 minutes per room which is a joke payments went through easy , there was another lady on check in who seemed slightly faster but still not great . First issue the new Dutch cafe , they let you Que for 30-45 mins for food , no signs stating they don’t accept cash at any on particular register of there choice , you get to the front order & then they say no you have to use a different register & point blank walk away instead of running it through a different register or asking a member of staff , so rude this happened 5 times & counting ( I still have 2 nights left in this nightmare of a hotel ) . After reporting to the manager they kept saying very contradictingly it won’t happen again , but it did / does . We’re get onto the “ star concierge service “ & the “ manager “ soon as both of these outlets , are also rude , condescending & have no desire to resolve any problems. House keeping - 3 separate occasions , we came back from a long day at the parks , room was not cleansed no fresh towels or beds made , when I call the “‘star concierge “ who put me through to a manager who again says sorry it won’t happen again . It takes house keeping an additional hour to arrive then hour to clean the room simply not good enough . We’ve paid a lot of money to stay here & expect our room to be cleaned. On the cleanliness they clean it is debatable as there’s been hair in the shower for a week they dont clean the shower floor clearly , they have had an empty bottle of soap on the floor showing them it needs replacing they also have left that & I’ve asked 3 times for new bottles of soap . Again ignored . Then the AC ( air conditioning) I leave off as it isn’t needed to be on , I’ve left hand written notes on the control panel , ignored , I’ve told the manager they’ve put a request not to touch the AC , ignored . They then say we will get an engineer up as it’s automatic , which is a lie as the days they haven’t cleaned the room it’s remained off funny enough . The manager - who is rude , unhelpful , smerks the whole time your trying to explain these issues ( I’ve now given up telling them about them ) but friends & family who were booked here have cancelled & gone to other hotels thankfully . He’s got con artists hiring cars that stink of weed in his hotel lobby , he says it’s not his company fair enough but your running the hotel & your letting 2 idiots , that are literally conning people stand in your lobby next to your “‘star concierge “ who are not helpful in anyway either . Overall I would not wish this hotel on my worse enemy to waste a Christmas holiday in such a miserable , rundown , every member of staff who are rude & unhelpful & cannot do the job that they are positioned in . Save your money & go anywhere but here . ROOM 1801 - 17th dec 2025 - 2nd Jan 2026.

lindseywL6220HF

London, England

"Excellent hotel in Universal"

Reviewed December 24, 2025 NEW

We stayed at the hotel for 12 nights. It was our first time bringing the children 9 & 13 to Florida. I have to say the hotel was excellent & I would recommend it to anyone wanting to stay in the Universal area! It was so convenient, from the water taxi’s to being able to walk to the water park & CityWalk with all the restaurants. We thoroughly enjoyed our time at the hotel, the Christmas decor was amazing, the entertainment around the pool was just right & the staff were amazing with the kids. We stayed in a family suite on the 7th floor. I was slightly disappointed with the lack of storage for the children’s clothes in the lounge area where they had set up a sofa bed ie there was NO storage. Also they had a tiny fridge in the space where a full size fridge would fit which I thought was annoying? The parking charges, I’m not a fan of $37 per day! But I see all hotels charge for parking, when you have a daily fee of $35 to enter the parks it’s a lot over a couple of weeks holiday.

D3397XUvictoriac

"Staff EXCELLED in attitude and service!"

Reviewed December 24, 2025 NEW

OUTSTANDING staff!! We loved the hotel and all the amenities but it was the staff that made our stay incredible. Rooms were spotless. Anything you needed in the room, they brought to the door immediately. The staff on the phone at room service were so cheerful and professional. Always taking time to answer questions and make sure our requests were met...and THEN some!

dwprairiefire

"The Sapphire Falls Resort is a beautiful place and the staff is top notch."

Reviewed December 14, 2025 NEW

My husband and I treated our two oldest grandchildren and their parents to five days at the Lowes Sapphire Falls Resort this past week. The rooms were perfect and in a very convenient location in the hotel. The staff was great at the front desk, at the Universal guest desk, the room service providers, the cleaning people. The water taxi to City Walk and the parks was very convenient and there was barely a wait at all. The coffee the hotel serves is very good (often hotel coffee is not) and the food options were excellent We ate several times at the downstairs restaurant Amatista Cookhouse. There was something for the adults and the grandchildren. The hotel was clean and well maintained. My son in law had an issue where his tickets had been stamped twice over at Epic and the Universal customer service in the hotel quickly resolved the issue so he could use the park to park tickets as planned. My only caution is that the cleaning staff often parked outside our door and talked very loudly in the early mornings. I don't know if they were trying to get us to move on out so they could clean the room or if they were unaware of how much noise they were making talking and laughing. It was just a small irritation. We will be back here in the future with the rest of the grandchildren. It was a lovely stay.

View all 6,928 Tripadvisor Reviews

Universal's Loews Sapphire Falls Resort is located at 6601 Adventure Way • Orlando, FL 32819

Attractions

Hotels & Lodging

Nearby Things to Do

Frequently Asked Questions about Universal's Loews Sapphire Falls Resort

Can I request a smoking room?

No. This hotel is 100% smoke-free.

Is Universal's Loews Sapphire Falls Resort pet-friendly?

This hotel charge a one-time fee of $150 per stay. Loews Hotels limits the number of pets to two (2) per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Please make arrangements with housekeeping for daily room cleaning during your stay. You must bring proof of your pet’s up-to-date vaccinations, as well as current records from a licensed veterinarian. Please notify the hotel prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. Fees mentioned are subject to change without prior notice, and applicable taxes.

Is parking offered at Universal's Loews Sapphire Falls Resort?

Yes. Self-parking and valet parking are both available for an additional fee: - Self-parking: $36 plus tax per vehicle, per night - Valet parking: $45 plus tax per vehicle, per night Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel offer Internet access?

Yes. Guests can use the complimentary resort WiFi throughout the property.

Is a complimentary breakfast served at the hotel?

No. However, with the many on-site restaurants, cafes, and room service, guests have a multitude of breakfast options at their fingertips for an additional fee.

Is there a theme park shuttle?

Yes. In additions to the walking paths connecting all Universal Orlando Resort properties, guests can use a complimentary shuttle to visit Universal Orlando Resort, Universal's Islands of Adventure™ and Universal CityWalk™. Universal's Volcano Bay™.

Does the hotel offer complimentary airport transportation?

No. However, transportation can be arranged for a fee by calling the resort or the hotel concierge desk.

Does the hotel have a pool?

Yes. Loews Sapphire Falls Resort offers the largest pool across the Universal Orlando Resort™. The pool features a sandy beach area, a children’s play area with pop-up jets, a huge hot tub, and a waterslide. There are also private cabana’s available for rent.

Will my room include a mini-fridge and/or microwave?

Certain room types include mini-fridges among other dining amenities. Please consult the room type description before booking.

Can I request a rollaway bed and/or crib?

Pack'n Plays are complimentary. Rollaways are available on a first-come, first-served basis for $35 plus tax per day (one rollaway allowed per room). An additional charge of $25 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at an additional fee plus tax per day. Only one rollaway is allowed per room. Available on a first come first serve basis. Fees mentioned are subject to change without prior notice, and applicable taxes.

Will my room include a safe?

Yes.

What are the included benefits of staying at Universal's Lowes Sapphire Falls Resort?

Guests of ALL Universal Orlando Resort Hotels enjoy the following benefits: - Breeze into The Wizarding World of Harry Potter™ and Universal’s Volcano Bay an hour earlier than other guests with Early Park Admission*. You just need to have valid theme park admission (select attractions). - It’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. - Everything’s within walking distance. Most of Universal’s hotels and parks are connected with paths that are awesome for a nice stroll or a healthy jog. There's even a walking path straight to Universal's Volcano Bay from select hotels. - Keep it simple when you dine and shop by charging purchases across the Resort to your room key card. - Want to shop without carrying your purchases around? There's free merchandise delivery from our shops to your Universal hotel. - Get an exclusive Universal wake-up call each morning and wake up with a star.