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SureStay Plus Hotel by Best Western Tempe University in Tempe, AZ

1429 North Scottsdale Road • Tempe, AZ 85281
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SureStay Plus Hotel exterior view with signage, parking area, and entrance. Bright day with clear blue sky and surrounding plants.
Hotel room with two double beds, white linens, a wall-mounted TV, two floral pictures above the headboard, and a window.
Outdoor swimming pool with metal handrail, surrounded by lounge chairs and tables under a red umbrella, adjacent to a multi-story building.
Open-concept living area with a kitchen counter and bar stools, adjacent to a seating area with a TV, armchairs, and a table. Neutral colors and wood flooring throughout.
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About SureStay Plus Hotel by Best Western Tempe University

Overview

Enjoy your stay at SureStay Plus Hotel by Best Western Tempe University in the heart of Tempe, AZ. The family-friendly hotel features modern accommodations with free WiFi and flat-screen TVs. Start your day with a free breakfast and explore nearby attractions including Arizona State University and Tempe Town Lake.

up to 4 people

Good To Know

  • The minimum check-in age is 21.
  • Pets are not allowed. ADA-defined service animals are welcome.
  • Self-parking is complimentary for registered guests.
  • Go for a swim in the outdoor pool.
  • Start your day with a complimentary breakfast.
  • Take advantage of complimentary WiFi access and in-room kitchenette.
  • Only major credit cards are accepted. Cash payment is not accepted, and there is a $200 deposit required at check in.
  • Phoenix Zoo - 2.8 miles
  • SEA LIFE Aquarium - 6.5 miles
  • LEGOLAND Discovery Center Arizona - 6.5 miles
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Property Amenities

  • 24 Hour Front Desk
  • Elevator
  • Fitness Facilities
  • Guest Laundry
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Internet Access in Public Areas (free)
  • Complimentary Breakfast
  • Free Parking
  • Ice Machines
  • Concierge Services
  • Sundry/Grocery
  • Smoke-free Property
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Promotional Images (29)
Wide view of a hotel breakfast area with wooden floors, food and beverage stations, a juice dispenser, and baskets of fruit on countertops. A bathroom with a bathtub, shower curtain, sink, mirror, toilet, and towel rack. A gym with exercise equipment, including stationary bikes, a weight machine, free weights, exercise balls, and yoga mats on the floor. Hotel room with a large bed, white linens, two lamps, an armchair, and framed pictures on the walls. Two built-in outdoor grills are set within a masonry counter against a metal fence, with a paved surface in front.

Description

Check-In: 3:00pm Check-Out: 11:00am
SureStay Plus Hotel by Best Western Tempe University welcomes both business and leisure travelers with modern comfort, thoughtful amenities, and a convenient location in the heart of Tempe. Whether you're visiting for work, a weekend getaway, or a college visit, the hotel offers everything you need for a relaxed and productive stay.

Guests can enjoy well-appointed accommodations featuring free high-speed internet, flat-screen TVs, mini-fridges, microwaves, and ergonomic workspaces—perfect for unwinding or staying on top of tasks. Each morning begins with a complimentary continental breakfast to help you start your day right.

Located just minutes from Arizona State University, Tempe Town Lake, and the vibrant downtown area, the hotel places you near popular dining, shopping, and entertainment options. Whether you're catching a game, attending an event, or exploring the local culture, you'll find everything within easy reach.

Important Information:
  • Parking: Self-parking is complimentary to all registered hotel guests.
  • Pet Policy: Pets are not allowed at this property. ADA-defined service animals are accepted.
  • Deposit: Only major credit cards are accepted. Cash payment is not accepted, and there is a $200 deposit required at check in.


All fees mentioned are subject to change without prior notice and applicable taxes.
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SureStay Plus Hotel by Best Western Tempe University Reviews

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dmmoore1068
Milwaukee, Wisconsin
"Surestay away from here"
TripAdvisor user rating 1 out of 5
Reviewed November 05, 2025 NEW
The staff was not friendly or helpful it took hours to get fresh towels, the room wasn't cleaned even after requesting it, the lobby smelled like rotten eggs the elevator was dirty the hotel looks nothing like the pictures on the site our room was old and outdated. there was a burn hole in the blanket at a non-smoking hotel. the door was uneven allowing bugs to enter..
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Lobodelmar
Tucson, Arizona
"Be sure NOT to stay at this BW Surestay in Tempe, AZ!"
TripAdvisor user rating 1 out of 5
Reviewed November 04, 2025 NEW
My husband had an event to attend in the Tempe area and this hotel was fairly close so we opted to stay here. Big mistake. The moment we walked into the hotel there was a odor permeating the lobby; the gentleman checking in before us said his eyes were watering in reaction. The woman that checked us in was very apologetic because we are diamond members of Best Western but we did not get the usual complementary bottles of water and a small snack. As a matter fact they had no water, sodas or snacks available. As if that wasn’t enough, when we went to breakfast the next morning, the hot coffee was out of order likewise for the juice machine. (They had juice and coffee in small thermoses that constantly needed refilling. ) The only thing passable food item were the sausages. The eggs must’ve been from rubber chickens, cause that’s what they tasted like and the texture was the same. Since we stayed two nights the second morning, we went for breakfast at a diner across the street. I didn’t want anybody in my room to clean, but they did not even have a do not disturb sign for me to stick on the door. I actually felt sorry for the people working there to constantly have to apologize for all the screw ups the hotel was doing. Whoever is at the top running this Best Western is just raking in money, but providing no services for their guest. Highly recommend that you stay anywhere, but here.
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knpargman
"Choose anywhere else."
TripAdvisor user rating 2 out of 5
Reviewed October 18, 2025 NEW
I booked a 2 queen suite with a kitchenette. First thing I noticed was it was a king bed and the kitchenette had no fridge. The second thing I noticed wrong were the burn marks in the top sheet. Next was the layer of dust in the bathroom like the room wasn't used in weeks, followed by the spider web in the corner. After that was the lovely leftovers on the toilet seat. Went down to management and they acted like they didn't even work there. Won't stay again.
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gyozabaringilbertaz
Gilbert, Arizona
"Bed bugs, filthy conditions, and unusable Wi-Fi – unsafe for families"
TripAdvisor user rating 1 out of 5
Reviewed July 26, 2025
We stayed at this hotel recently and had the worst experiences ever. The room was infested with bed bugs — my child woke up with bite marks all over the face, arms, and legs, lined up in rows (classic bed bug pattern). I was also bitten on my arms and legs, and shortly after leaving, my child even started vomiting. The hygiene was shocking. There were black spots on the bedding (likely bed bug feces), the floor was so dirty that walking barefoot turned our feet black, and there was trash in multiple areas of the hallway and near the elevator. The Wi‑Fi was so slow it was practically unusable — my child couldn’t even watch a short cartoon on the iPad.
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gregcH3419GE
"Their customer service and nice new remodel keeps me coming back"
TripAdvisor user rating 5 out of 5
Reviewed May 01, 2025
Steady improvement after a rocky start under the new ownership. A full remodel has nearly been completed and the rooms are modern, comfortable, and spotless. The whole hotel is equally clean, smells fresh everywhere, has a great breakfast and snappy service. The value is quite good, maybe half what the Hampton Inn next door charges for a big box, while Surestay is laid out spaciously around courtyards, a pool and lots of lounges. So after three stays I am a regular now and glad I hung in there during their full remodel and new ownership kinks.
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SureStay Plus Hotel by Best Western Tempe University is located at 1429 North Scottsdale Road • Tempe, AZ 85281
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Frequently Asked Questions about SureStay Plus Hotel by Best Western Tempe University

Is the hotel pet-friendly?

No, pets are not allowed at this property. ADA-defined service animals are accepted.

What time is check in and check out?

Check-in time starts at 3:00 PM and check-out is until 11:00 AM.

Can I reserve a smoking room?

No, the hotel is 100% smoke-free.

Does the hotel have WiFi access?

Yes, free WiFi access is available at the property.

Does the hotel serve a complimentary breakfast?

Yes, this property provides free breakfast, choice of breads, cereal, fruit, hot eggs, hot breakfast meat, other hot items, yogurt, juice, and coffee.

Does the hotel have a pool?

Yes, this property has an outdoor pool.

Is parking available?

Self-parking is complimentary to all registered hotel guests.

Does the hotel offer a shuttle service?

No, this property does not provide an airport or area shuttle.

Is there a resort fee?

No, the hotel does not require a resort fee.

What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

How far is SureStay Plus Hotel by Best Western Tempe University from Phoenix Zoo?

Phoenix Zoo is 2.8 miles away from the hotel.

How far is SureStay Plus Hotel by Best Western Tempe University from SEA LIFE Aquarium & LEGOLAND Discovery Center Arizona?

SEA LIFE Aquarium & LEGOLAND Discovery Center Arizona are 6.5 miles away from the hotel.

What accessible features does the hotel offer?

The hotel offers accessible parking with marked spaces, including van-accessible spots for lift-equipped vehicles and a covered passenger pickup/drop-off area. Accessible exterior routes lead to entrances and public spaces, including sidewalks, walkways, wheelchair-friendly entrance doors, and a lobby check-in counter. Additional accessible areas include the breakfast and food counter, public restrooms, exercise facility, swimming pool, and whirlpool/spa.

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