Kauai Beach Resort & Spa in Lihue, HI

A tired resort in the process of renovation but still charging top dollar. Our room had a full sea view and in a great location. (4213) But it needed total redecoration as the wall paper and carpets were marked and tired. The internet was sporadic and kept dropping out, and needed the installation of USB charging ports so that people’s phones and electronics can be charged up. Come on this is 2025!! We did receive a letter stating that they were upgrading the internet as part of the renovations….. The air con was good and the room was kept clean by Lerma and her staff. If you leave your doors open you can hear the waves hitting the shore and rocky ledge. The reception staff were generally helpful, but will not let you book a late checkout until the morning of leaving … there is car port parking which is usually rammed full with barriers preventing you using the valet parking area! ( which was quite empty and closest to the hotel) The restaurant served well prepared breakfasts either all in buffet or a la carte menu. They understood gluten-free options and were able to suggest what to have. We ate an evening meal in the restaurant and one in the bar. Both were good and tasty. Again the staff were friendly and helpful. The pool area is particular spotless with several pools to choose from and set out with 5 waterfall and a slide. The beach is small and behind a rock ledge which can be seen at low tide. No effort was made at all to use the beach or keep it clean and tidy. It is covered with driftwood, rocks and micro plastic. If you are lucky you may see a seal or turtle on the beach. It is NOT a swimming or snorkelling beach ! Its location is near to the airport, but we did not hear any aircraft noises. Just be aware that there are additional charges to stay here: Resort fee + tax per room per night Car parking nightly charge + tax ( should be part of your nighty charge or resort fee) Valet parking = US$10 added to nightly charge. Early check in before 4pm = $50 + tax Late check out = US $ 25 + tax per hour For a 4 night stay this added $ 493.08 to our bill with no food or beverage charges being taken into account. Don’t forget the tipping of the hotel staff at 20% -25% as though you haven already paid enough! At that level you are virtually paying their wages!! Big Al’s Top Tips If booking through a travel agent remember the additional charges for early check in and late check out, as this cost us an additional $200 + tax…. Particularly when linking flight times to your stay. A lot of people ordered food into the hotel as it was cheaper than their prices! Don’t use this hotel if you want a beach resort and able to swim in the sea! Follow me for more travel tips around the world.

Elsa very kind and was great at her job. She would clean our room very thoroughly and she should teach a course on how to make a bed. She is very talented. The hotel swimming pool is wonderful 2 hot tubs with different heat. 3 or 4 large pools with waterfalls. The only thing I had an issue with was parking. $30 a night, I thought that was excessive, but other than that wonderful resort and beautiful island. Will be coming back in the future.

the staff, the views, the food was all wonderful. we had Frank for our breakfast waiter nearly every day and he was wonderful. our housekeeper Elsa was also great. Holly at Shutters was terrific and we hope to see them again sometime. the resort was perfect.

Let me tell you, Saddie at the front desk is one of the most kind, professional and attentive . She was awesome! My daughter and I were celebrating her 12th birthday and when we entered our room it was filled with birthday ballon’s and a two tiered cake make of towels and rose petals. My daughter was overjoyed and she felt so special. Thanks for making this trip special for my daughter and I

Great service. Pool needs more umbrellas for sure. Food very good. An extra recognition of Leyland in the Shutters Bar. He is the perfect example of someone who understands how to deliver a consistent high level of service. Leyland is a tremendous asset for your operation. He is engaging and personable. Bravo to Leyland!!