Homewood Suites by Hilton Toronto Vaughan in Vaughan, ON

We were very satisfied with our night at Homewood Suites. The hotel has been renovated and some renovations are continuing so it feels very clean and fresh. The suite was very large and we were treated to a little surprise. We had a living room, bedroom, bathroom and little kitchenette - it was perfect. When you enter your room a big screen greets you with the name of the guest who paid (I imagine it’s too time consuming to ask for all the names but maybe adding and family would be amazing). Parking and breakfast our included. We enjoyed the mini waffles from the buffet. We had read some past reviews about cleanliness worries but it seems reviews were read and improvements were made as it was super clean. The reception and breakfast staff were very hospitable. They gave us two water bottles upon arriving. There are available sheets for the pull-out couch that is in the tv living area. We would definitely return to Homewood Suites in the future if in Vaughan. Tea and coffee are available in the room and lobby. The second night we had reserved at a different hotel originally and it did not feel as nice. Homewood Suites is the way to go and it’s very close to Walmart which is practical. Good job on the hotel team for their hard work.

Great place for family vacation next to Canada’s Wonderland. My family of 4 (2 teens sons) stayed here for week. We stayed on the 4th floor which was renovated. We had a room with a separate bedroom with 2 queen beds. My husband and I slept in one bed with my youngest son in the other. My eldest stayed on the pull out couch. What they did well: -clean room and hotel -great gym. It was being renovated just after we arrived so we had access to the hotel gym next door. -clean pool and whirlpool area. -awesome breakfast provided each morning. Each morning was a little different. There was lots of seating for breakfast. However some floors were closed for renovations, so less visitors -very friendly and helpful staff -lots of parking -kitchen was great to have -sink separate from tub and toilet, convenient for a family -comfortable beds and pull out bed -1-2 times a week they have a complimentary dinner which was tasty - lots of storage - walking distance to Walmart Not so good: -fan in bathroom ceiling but no way to turn on. A lot of steam after 4 showers -kitchen has place settings for 4 people. But only one pot and one pan. No bowls. While it has fridge, dishwasher, and stove stop, no oven. Great experience. Even with current renovations, it was a great stay.

This was the worst hotel at which I have ever stayed. There was no hot water the first night and the room was filthy. There was mold in the shower and dirt hanging off the ceiling fan and lamps. The front desk staff and management were completely unhelpful. I NEVER write reviews, but feel obligated to let potential travelers know just how bad this was.

If you’re looking for a place to stay, do yourself a favor and pick literally anywhere else. This hotel — and its management — is absolute trash. I’m a Hilton Diamond member, not through some credit card gimmick, but because I practically live in hotels. I booked a King One-Bedroom Suite, corner room, away from the elevator — exactly what I needed for a weeklong work trip. I checked in Monday. All was fine… until Wednesday night when I returned from work and found a paper note jammed in my door saying I’d be required to change rooms the next day. No call. No warning. Just a note. And let’s be clear: there was zero mention on the Hilton app or site during booking that the property was undergoing renovations. No banner. No heads-up at check-in. Nothing. That’s deceptive, plain and simple. Why was I being moved? Because they decided, mid-week, to begin floor renovations early. That’s not my problem. You knew my reservation in advance. Changing your internal schedule after check-in is 100% on you. So I got up early, packed everything, pushed back work, and went down to get my new room — only to be told it wouldn’t be ready for another hour. So I wasted time and disrupted my workday for nothing. You offered to move my belongings? Absolutely not. I’ve had things stolen in hotels before, and I don’t even let housekeeping in anymore. My Do Not Disturb sign is always up for a reason. Later that day, I was promised the same suite on a different floor — renovated, identical layout, same location — and that it would be held until I returned. That didn’t happen either. When I got back after a 12-hour shift, I was given a smaller room near the elevator — not a one-bedroom suite, not what I booked. So, back down to the front desk again. More excuses, more wasted time. Eventually, I was moved into my third room during a single stay. Same suite style, but now sandwiched between two noisy neighbors. And this so-called “renovated” room? Total joke. • Breaker box wide open • Thermostat sensor broken off • Shower pressure so weak I’ve had a stronger piss stream • Sink doesn’t drain Oh — and then you scheduled dumpster removal at 1:30 AM, which went on for half an hour and woke me up — and I’m a sound sleeper. And let’s get one thing straight: putting up new wallpaper and throwing in fresh carpet isn’t a “renovation.” It’s a cosmetic cover-up, and it doesn’t excuse the chaos you’ve caused. I’m supposed to stay three more nights. You already got me for tonight, but I’m checking out in the morning. I’m done. There are plenty of hotels in the area that respect their guests. This property is an embarrassment to the Hilton brand. Avoid it like the plague.

Hoped to spend 4 days here as a getaway with my partner, but we felt unconfortable as soon as we checkeg into room 602. We were disgusted to find smears on the wall, gunk on the kitchen cabinets, goop on the TV stand, and food on carpet. The walliaper had been knifed open behind the bedroom TV, the carpet was delaminated from the baseboard, and somw kitchen drawers wouldn't open without getting stuck on each other. We understand the hotel is currently renovating, and hasn't gotten to floor 6 yet.... but that still doesn't excuse leaving food and smears around the room. Staff offered us a different room, but no discount. Paid a 1-night penalty to cancel our stay and go home, where at least we know the walls, floor, and kitchen are clean.