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Hilton Garden Inn Kauai Wailua Bay in Kapaa, HI

3-5920 Kuhio Highway • Kapaa, HI 96746

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$389.00 $285.60

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Based on 1,816 reviews

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About Hilton Garden Inn Kauai Wailua Bay

Overview

For a beachfront stay along Kauai’s Coconut Coast, choose the relaxing Hilton Garden Inn Kauai Wailua Bay. Overlooking Lydgate Beach Park and a short walk from Wailua Bay, this Kauai hotel features two outdoor pools, hot tub and poolside bar. Enjoy on-site dining for breakfast, lunch or dinner while gazing at the picture-perfect views of Kauai’s Wailua Bay.

up to 4 people

Good To Know

Minimum age to check in is 18.
Centrally located allowing guests the opportunity to explore activities on various parts of the island.
Within 15 minutes of Wailua Falls, Kapaa town, and Lihue Airport.
Amenities include free WiFi, a hot tub, a fitness center, two outdoor pools, and restaurants.
Experience an unforgettable Ahi Uila Fire Show, held on-site every Tuesday evening. Tickets are available for purchase at the hotel.
Non-smoking rooms only.
Pet-friendly rooms are subject to fees and availability. See FAQs for details.

24 Hour Front Desk
Business Center
Elevator
Fitness Facilities
Express Checkout
Handicapped Access
Hot Tub
Inside Corridors
Keyless Room Locks
Meeting Facilities
Non-Smoking Rooms
Outdoor Pool
Pet Friendly
Restaurant on Property
Room Service
Internet Access in Public Areas (free)
Beachfront
Concierge Services
Parking (surcharge)
Breakfast (surcharge)
Poolside Bar
Smoke-free Property
Beach/pool sun loungers
Beach/pool towels
Beach/pool umbrellas

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Description

Check-In: 3:00pm Check-Out: 11:00am

Nestled next to the Wailua River in an oceanfront location featuring private beach access, Hilton Garden Inn Kauai Wailua Bay, HI features two outdoor pools and a hot tub. A restaurant is located onsite. This hotel is a short drive from the town of Kapaa and five miles away from Lihue airport.

Offering rooms, suites, and two-room cottages, each air-conditioned accommodation at this hotel features an HDTV, a microwave, a mini refrigerator, and a work desk. A custom coffee machine is also provided.

Serving breakfast, lunch, and dinner, Garden Grill Restaurant & Bar offers cooked-to-order Pacific Rim and American cuisine. Providing sundries and groceries, Pavilion Pantry Convenience Mart is open 24/7.

Upon arrival, guests are greeted with an Aloha shell lei. There is an activities desk and a foreign currency exchange at the property. A fitness center and a business center are also available to guests. Bicycle and walking paths are located on-site.

Wailua Golf Course is one mile away from this property. Kauai Path and Lydgate State Park are less than 0.6 miles away. Sleeping Giant Trail is two miles away from Hilton Garden Inn Kauai Wailua Bay.

Pet Policy: Pets are allowed. A non-refundable pet deposit fee of USD 50 is required upon arrival. The pet fee is USD 50 (1-4 nights) and USD 75 (5 or more nights). A maximum of 2 pets (dog/cat only) is allowed. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Parking: Self-parking is available for USD 25 per day.

All fees mentioned are subject to change without prior notice and applicable taxes.

Hilton Garden Inn Kauai Wailua Bay Reviews

Based on 1,816 reviews

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debrapC5150BG

"Just stay away"

Reviewed January 11, 2026 NEW

Overpriced and dated with a fridge that stunk, a broken coffee maker and a very very loud AC unit. Staff was advised and nothing was fixed or cleaned. Would not recommend.

402esk

"Huge potential due to new GM Marc B."

Reviewed January 07, 2026 NEW

Hilton HQ should focus on the amazing potential of this property with the BEST beach access at Lydgate. Their contract staff for hula & ukulele lessons and tiki bar are friendliest compared to front desk (I.e., front line). I have returned as both a Hilton Gold & Silver membership and have travelled to over 89 countries to experience all brands of hotel chains. Only after my 5th visit to this property have I seen improvements since the oversight of newly appointed GM Marc B. E.g., fumigation, window washing. lobby tuck shop, furniture & smart tv updates etc. I have seen Marc be “hands on” with guests. His listening skills are impeccable. He will do minor tasks like hand out towels for guests waiting in line. An experienced leader SEES clients. This property needs focus on rejuvenating their front line staff at check in and also $$$ investment needed to save the dire situation with roaches in addition to old infrastructure requiring replacements / maintenance. If Hilton cares about their brand they would throw a “life jacket” in form of $$$ investment towards proper nurturing of this property to its full potential and glory. A re-training effort on “customer first” would shift the client engagement to a more focused and effective approach to gain guests’ trust for return visits (reducing need for sales). Much more can be done to gain a 5 star Hilton experience 🙏🏽🌈 S.S.K.

whateverta

Bryce, Utah

"Neglected Property Needs Lots of Help"

Reviewed January 05, 2026 NEW

The staff are lovely, but there are simply nowhere near enough of them. The front desk seems to only ever have a single person working, even at the busiest times. The property is run down. Lots of little things that don't work, that are just in the borderline of worth complaining about to seek a resolution: Poor lighting in our cottage, made worse by the fact that the blinds are missing the draw cord, so we couldn't open them for natural light. An air conditioner that *sort if* worked. A "trade in yesterday's pool towel for a new one" system, but there's never anyone there to trade with, because the one person working is helping a long line of customers at the desk. (Trying her best.) Everything is very dark...pathway between cottages and main building could use some lights. (Subtle would be fine, but it's *dark*). The dining options are mid. The tiki bar is kind of hidden and feels like an afterthought. (Again, the staff are friendly and doing their best, but the space is neglected and the offerings are just quick pub grub. Breakfast in the lobby "restaurant" wasn't bad. But it wasn't anything special. Some of the decor is beautiful, as though Hilton spent a lot of money 50 years? ago when they built it, but most of it is just kind of run down. The place needs a major renovation and a lot more staff.

Pathfinder690270

"Nightmare!"

Reviewed December 27, 2025 NEW

WORST EXPERIENCE OF MY LIFE! TERRIBLE CUSTOMER SERVICE! On our honeymoon, we extended our stay and greatly regret it. They use third party booking companies and then don't honor the reservation. The front desk agents are incredibly rude and lack any level of compassion. Thr customer service line is equally as frustrating. We have 5 additional days at this location and I regret booking with them. BEWARE! NOT WORTH IT! Stay away from Hilton! Especially Hilton Garden Inn Kauai!

sjillyc

Webster Groves, Saint Louis, Missouri

"Flexible Reservation Support"

Reviewed December 22, 2025 NEW

I haven't stayed at the Hilton Garden Inn Kauai yet (my trip is coming up in 43 days), but I wanted to leave a 5-star review for their excellent customer service. I initially made both a points reservation and a cash reservation, planning to cancel one. When I decided the cash reservation was the one I wanted to cancel, I read on the Hilton website that it could not be canceled since it was within 60 days. However, today I called the Hilton Garden Inn Kauai (not Hilton headquarters), and the kind staff member I spoke with cancelled my reservation without any penalty. I was so relieved!

View all 1,816 Tripadvisor Reviews

Hilton Garden Inn Kauai Wailua Bay is located at 3-5920 Kuhio Highway • Kapaa, HI 96746

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Hotels & Lodging

Frequently Asked Questions about Hilton Garden Inn Kauai Wailua Bay

Are there any smoking rooms?

None. This property is a smoke-free property. A fee of up to 500 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Is Hilton Garden Inn Kauai Wailua Bay pet-friendly?

Yes. Dogs and cats are allowed. Up to a maximum of 2 pets per room. Subject to availability. Non-refundable pet fee per room: $50 (1-4 nights), $75 (5+ nights). Please call the hotel phone number on your confirmation/e-ticket prior to your arrival date if you are bringing a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

What is the minimum age to check in?

The reservation holder must be at least 18 years old to check in with a matching, valid, government-issued photo ID and credit card.

Is there a fitness room?

Yes.

Is there parking available?

Self-parking is available for USD 25 per day. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel have an on-site restaurant?

Yes. The Garden Grille is open for breakfast, lunch, or dinner. Mamahune’s poolside tiki bar and restaurant feature local cuisine, hand-crafted cocktails, and picturesque views of Kauai's Wailua Bay.

What are the check-in and check-out times?

Check-in at Hilton Garden Inn Kauai Wailua Bay is from 3:00 PM, and check-out is until 11:00 AM.

Does Hilton Garden Inn Kauai Wailua Bay charge a resort fee?

Yes. A daily resort fee of $25 per night plus taxes, per room is due upon arrival. The resort fee includes Live music entertainment; resort activities; a cultural sunrise ceremony; 2 bottled waters daily; a cooler, beach mat & beach towel rentals; Ukulele classes, and lei-making classes. All fees mentioned are subject to change without prior notice and applicable taxes.

Is the hotel accessible? What are accessible amenities available?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements.

How far is the property from the nearest airport?

Lihue Airport 4.7 miles

What's nearby Hilton Garden Inn Kauai Wailua Bay?

Lydgate State Park 0.4 miles Opaekaa Falls 2.4 miles Nukolii Beach Park 3.2 miles Kapaa Shopping Center 2.5 miles Wailua Falls 8.4 miles Kealia Beach 4.8 miles Kauai Lagoons Golf Course 6.2 miles Kuilau Ridge Trailhead 7.0 miles Kalapaki Beach 6.4 miles