4.6 (11,501 Reviews)

Gatlinburg Town Square in Gatlinburg, TN

515 Historic Nature Trail • Gatlinburg, TN 37738
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Gatlinburg Town Square outdoor pool area with a waterfall feature.
Gatlinburg Town Square Outdoor Pool.
View of the pool area from one of the rooms on upper floors.
Gatlinburg Town Square in Gatlinburg, TN.
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Overview

Stay at Gatlinburg Town Square by Exploria Resorts in the heart of Gatlinburg, TN. Enjoy spacious accommodations, family-friendly amenities, and easy access to the Great Smoky Mountains. Walk to downtown shops, dining, and nightlife. Features include a fitness center, outdoor pool, free WiFi, and parking.

up to 6 people

Good To Know

  • Minimum age for check-in is 21.
  • Enjoy a relaxing day in the indoor heated pool or the outdoor pool.
  • Rooms have a microwave and a mini fridge. Condos have full kitchens, and select units have furnished balconies and fireplaces.
  • Select rooms offer balconies with breathtaking mountain views.
  • Located along Le Conte Creek.
  • Pets are not allowed. ADA-defined service animals are welcome.
  • 0.5 miles from the entrance to Great Smoky Mountains National Park.
  • 4-minute walk from the Gatlinburg Convention Center and within walking distance of downtown Gatlinburg.
  • 24-hr front desk is always ready to answer questions about your stay.
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Fitness Facilities
  • Game Room
  • Guest Laundry
  • Hot Tub
  • Indoor Pool
  • Outdoor Pool
  • Playground
  • Internet Access in Public Areas (free)
  • Free Parking
  • Ice Machines
  • Basketball Goals
  • Dry Cleaning/Laundry Services
  • Parking garage
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Description

Check-In: 4:00pm Check-Out: 10:00am
Ideally situated in the heart of Gatlinburg, Tennessee in the midst of the Great Smoky Mountains National Park, Gatlinburg Town Square by Exploria Resorts is perfect for travelers looking for a place to stay near downtown where you can enjoy all the entertainment, shopping and nightlife, as well as breathtaking views of the mountain vistas, pristine waterfalls, and mountain trails.

This family-friendly resort is close to many things to do and see in Gatlinburg, TN.
  • Great Smoky Mountains National Park is half a mile away
  • Ripley's Believe It or Not is also half a mile away
  • Hollywood Star Cars Museum, 0.5 miles away, and many more.

The resort offers an indoor heated pool, hot tubs, an outdoor pool, a basketball court, game room, free WiFi, business center, fitness center, free parking, and plenty of activities for guests.

Guest rooms at Gatlinburg Town Square feature kitchens/kitchenettes complete with microwaves and mini-fridges, coffee makers, and more. Condo units offer full kitchens, sleeper sofas, fireplaces, and more. Select units have a washer/dryer combo, electric fireplaces, or a furnished balcony.

It's a perfect place to stay when planning a trip to the Great Smoky Mountains.

Important Information:
  • Damage Deposit due at check in of $150.00 and will be accepted in the form of a Major Credit Card preauthorization (releases in 7-10 days) or Cash (returned at check-out upon inspection of room). Sorry, no checks accepted.
  • Pet Policy: Pets are not allowed. ADA-defined service animals are welcome.
  • Parking: Parking is free to registered hotel guests.
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Promotional Images (16)
Pingpong table or table tennis. Guest rooms with balconies at Gatlinburg Town Square. Sports courts include a half basketball court. Workout area with stationary bike and treadmill. Indoor pool at Gatlinburg Town Square.
Customer Photos (2)
Gatlinburg Town Square photo submitted by Jeremy Brown Gatlinburg Town Square photo submitted by Jeremy Brown
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Gatlinburg Town Square by Exploria Resorts Reviews

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N8229FFmonicac
Greensboro, North Carolina
"Avoid this resort!"
TripAdvisor user rating 1 out of 5
Reviewed July 27, 2025 NEW
This place had mold on the ceiling, broken locks, doors, drawers. I will never return, it is A total dump!
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taylordP8644JS
"Traumatized?"
TripAdvisor user rating 1 out of 5
Reviewed July 26, 2025 NEW
Our vacation already had a rocky start when we checked in they had us in the wrong room. We booked a king room and they had us in a queen which wouldn’t have been a problem had we not needed the extra room. On top of that the elevator didn’t work and the room definitely was not even cleaned. The furniture had burn holes and the fold out bed had food crumbs all in it. We finally got into a bigger room and thought everything was great from then on. We stayed for a whole week and kept getting bad bug bites. With us not being from around here (and maybe not wanting to think the worst) we just assumed it was mosquito bites. The morning we woke up to leave I just happened to look over at my sleeping one year old and saw a bug crawling on the blanket covering him. Turned on my flash light and to my surprise it was a bed bug. If I could add pictures to this review I would. We had family staying in a neighboring resort and we swam there so I can’t say anything about the pool but up until this morning we were pretty impressed with the resort. Lesson learned - be more cautious when staying in a hotel/resort.
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traciew41
Moundsville, West Virginia
"Resort Review"
TripAdvisor user rating 3 out of 5
Reviewed July 16, 2025
Location was easy access to walking downtown. Resort needs a lot of updating. Rooms were okay but could use updates and a good cleaning. Common areas need to be cleaned. It was and average resort but could use some work.
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beerbr0thers
Jasper National Park, Alberta
"4th of july vacation"
TripAdvisor user rating 5 out of 5
Reviewed July 13, 2025
We had a great time and thoroughly enjoyed our stay. The facilities were well kept as always. The pools and jacuzzi were clean and nice!
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lisaxaguilar1
Lockport, New York
"This is not a "resort", I should have listened to other reviews before I booked. Would not book again"
TripAdvisor user rating 2 out of 5
Reviewed July 09, 2025
If you are looking for a "resort", this is not it. It is outdated, dirty, run down and falling apart. Rugs were frayed and coming up, elevator from parking was very dirty and smelled- possibly a hazard. Pools concrete falling apart and water in need of shocking. Missing bulbs in room, people left garbage outside of rooms and animals tore it apart. What you think is a pool in pics is NOT- in fact it was torn apart and being concreted when we were there- it is just a big water feature. I expected more as a time share owner who has visited the Orlando Exploria- very disappointed all around. This could be a great place if redone and money was put into it, there is plenty of room for a small outdoor bar/snack shop/ seating with umbrellas, and if they made the water feature an actual pool but "as is" it is disappointing. Do book here- there are many other places that looked nicer on the street. Good location, and underground parking.
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Gatlinburg Town Square by Exploria Resorts is located at 515 Historic Nature Trail • Gatlinburg, TN 37738
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Frequently Asked Questions about Gatlinburg Town Square by Exploria Resorts

What is the minimum age to check-in?

The reservation holder must be at least 21 years of age to check-in to the hotel. A valid, matching, government-issued photo ID and credit card are required.

What time are check-in and check-out at Gatlinburg Town Square?

Check-in is at 4:00 pm and check-out is at 10:00 am.

Can I request a rollaway bed and/or crib?

Cribs and roll-away beds are not permitted.

Does the resort offer WiFi access?

Yes. Complimentary WiFi access is offered to hotel guests.

Does Gatlinburg Town Square offer free breakfast?

No. Gatlinburg Town Square does not offer free breakfast.

Is Gatlinburg Town Square pet-friendly?

No. Pets are not allowed on hotel property. ADA-defined service animals are welcome.

Can I reserve a smoking room?

No. The hotel is 100% smoke-free. Guests caught violating this policy are subject to an additional fee.

Is parking available?

Yes, complimentary self-parking spaces are provided for guests.

Does Gatlinburg Town Square have accessible rooms?

Yes. Should you require an accessible room, please make note of this on your reservation or call the hotel directly prior to arriving to secure an accessible room.

How far is the nearest airport to Gatlinburg Town Square?

McGhee Tyson Airport 42.1 miles

What are the attractions nearby Gatlinburg Town Square?

Gatlinburg Town Square is located within walking distance to downtown Gatlinburg near many entertainment, shopping and dining options in the Smoky Mountains. Among nearby attractions are: Ripley's Aquarium of the Smokies 1.1 miles Dolly Parton’s Stampede 7.6 miles Old Mill 8.3 miles Dollywood 10.6 miles The Grand Majestic Theater 10.4 miles Country Tonite Theatre 10.8 miles Smoky Mountain Opry 11.3 miles

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