Disney's All-Star Music Resort in Orlando, FL

Stayed here bc was looking for an easy overnight before our Disney cruise.  Wow it's a big hotel.  We checked in and decided to use the Disney free water park tickets for Blizzard Beach.  The bus stop wasn't too far but recall paying more for a room that was closer to lobby,bus etc.   The dining situation was easy and like all the outside tables available to use.  We ate both dinner and breakfast at the quick service.  Unfortunately kids didn't get to experience the cook pool bc was storming when we returned from water park.  The room was clean and functional and kids bed was a Murphy bed.  Definitely was tight corners and don't think I could stay there for multiple nights.  It was difficult to manage all of our suitcases for our cruise in the room.  

Rarely have i experienced such poor and rude service and its especially disappointing as its Disney who pride themselves on a well mannered respectful of everyone attitude. We queue all day for absolutely everything so when you get to your hotel you want food and drink with minimum fuss. Paper plates and plastic cutlery what the hell is that all about . You even queue for check in and out and queue to ask any questions during your stay. Pool is a salt water pool and water is warm and there is very little shade and also no slides or anything for the younger children. Umbrellas are rare so you are set up to burn . Flaming expensive for a budget hotel . Would never stay in these again and would never recommend it

Meh, is how we felt about this hotel, obviously it’s lovely and bright and the theme is good but there’s nothing luxurious about it, the room for a family was TINY! we didn’t even have enough space to unpack all our clothes and one of the drawers wouldn’t stay shut and kept sliding out so we had to fold some card and stick it in to keep it shut. It felt more like a camp than a hotel to squeeze as many as they can in, we stayed in the broadway section which wasn’t too far from the reception, unfortunately we stayed there the same time as I think a cheerleading competition must of been in, very annoying them blasting music outside our room all day until past 9pm practising, not one team but they seem to switch, their was plenty of fields for them to go to so god knows why they chose to practise somewhere so built up, very inconsiderate! It’s s shame the hotel didn’t enforce their policy’s with them, I felt they would have if it was a single family but obviously didn’t want to loose so much custom. The second day I had enough after being at universal all day with my children we just wanted to relax and unwind so I opened the door and screamed SHUT UP over their ridiculously loud boom box! Thankfully they moved on sharpish after that! 😂 I can’t for the life of me think of his name but the hotel main manager a small coloured man was SO rude! I couldn’t believe he worked for Disney! Very short (not only in height) and abrupt with 0 patience towards guests and he clearly hated his job, not ideal when your guests are predominantly small children! The food court was ok and catered to most as I I’m not the biggest American food fan so it was nice to have healthy options such as mash fish and veg, that was yummy! The shuttles were handy and often enough, it’s a shame they don’t go to universal though. Overall it’s fine and very clean, the rooms and grounds, well maintained, and good selection of tv channels, but quite basic, we like a bit of luxury and space when we go on holiday so wouldn’t return, you’re paying for the Disney brand but can get much better for the price, much better located aswel as their was nothing to walk to in the evening here, very segregated which was a shame and also something we don’t like.

We originally booked an off property hotel because the reviews were excellent and it was a few hundred quid cheaper, unfortunately it didn’t live up to the reviews and we decided to take advantage of our APH discount and move to a Disney hotel for the last 4 nights of our holiday, so pleased we did… we had a look around all of the All Star hotels and they are pretty much the same, clean, constantly being maintained, great service, great transportation service, we are here once and the food we had was lovely actually. Pool areas were great. The only thing is if you are a family of 4 it might be a bit snug in the room but if you don’t intend to spend too much time there then it can work fine.

This trip was amazing, I wish we can go back.I am beyond grateful for all the staff at Disney world as they have made our experience beautiful.