Desert Palms Hotel & Suites in Anaheim, CA

Very good service and very nice staff. Room was awesome. We loved our stay. Very close to Disneyland walking distances loved it all

Was not impressed with this hotel at all. We selected this hotel because the booking site didn’t list a parking fee and because of its close proximity to the Disneyland parks. Prior to check-in, several days in fact, I had emailed to inquire about early check-in with no response. It took 3 more phone calls to finally reach someone and was told to call when I landed. I did, and was told it was ready. After my lengthy wait at check-in because only one person was running the desk, I was told they would see what they could do. When I said I called 40 minutes prior when I landed, as instructed by them, she was rude about it. We were then informed that there was a $35 per day parking fee for the few spots they had unprotected around the hotel. When I told her that there was no mention of this her response was “you need to scroll down to see it.” I scoured the listing and no mention of it. We requested extra blankets for our daughter twice and never received them. No housekeeping during our visit. The A/c worked well in the separate room either the bunk beds but not at all in the main room. Overall, for the amount we paid this was not worth it. We booked a more expensive room than some of the motel style rooms across the street from the entrance only to receive motel style service and amenities. Breakfast was good and bed was comfortable, but that was about it. I would recommend staying elsewhere with better service. They are certified as a “Good Neighbor” hotel but I don’t know how.

Great hotel 12 min walk to Disney security. Free breakfast buffet with rooftop views of CA Adventure (the house made salsa was my highlight!) Q + Jose P went out of their way to make us feel right at home! Would absolutely stay here again!

Great place to stay to visit Disneyland! Easy 15 minute walk to the park entrance, amazing breakfast buffet to start your day, and unique setup of the bunk bed room worked perfectly for our family of 6 with our girls ages 15, 13, 9, and 8 able to share the bunk bed. They sent me multiple texts during my stay checking in to make sure things were going well and the breakfast buffet staff was OUTSTANDING! It’s so refreshing to see staff really take pride in the level of service they provide customers! I highly recommend this hotel!

Roof top garden friendly and welcoming staff. Great salsa. Lacked late night eats. Everything was clean. Room was great felt cozy. Easy directions to arrive. Not noisy at all. Overall experience was worth it. All shared spaces were neat and clean. The cleanliness made me feel great to stay.