Thousand Hills Resort Hotel in Branson, MO

I want to start first in saying that the hotel maintenance (which we saw too many occasions) housekeeping that we didn't use. and restaurant staff (only two breakfast visits) one item can't ruin it for them, just drain the. EGGS. We searched and searched for a hotel so we could enjoy a ROMANTIC getaway with morning breakfast in our room. So I found a corner room with a view, that offered ROOM SERVICE, they listed it, even though they QUIT OFFERING IT LAST YEAR, rather than take it off their page. When we arrive for 4pm check in. We went up and it wasn't the room we paid for the room started cool, but not for long, we were unpacking I didn't want to start it off complaining about the room, but we walked into the other room and it was 25-30 degrees warmer, the hallway was already hot and humid. I went to call the front desk and it didn't work. Off to be front desk, they called maintenance to meet me there, I ask why didn't we receive the room we paid for, instead of an apology, another employee made snide remark, you have a bigger room. I'm livid, trying to keep my head as the maintenance staff we were expecting. It took them what seemed like forever but the AC unit, couldn't be repaired. The maintenance man could see we were frustrated and I didn't want to make that trip back to the front desk. He said he would go and bring a cart while he secured another room. We repacked everything by the time we were moved. To the other room with crappie views and unpacked again it was almost 3 hours, it blew our dinner plans. The new room we never got cold AC until the last night, just cool but a bit muggy. They have a microwave in the room,but ours, you had to call maintenance if you wanted it fed through the wall unit. I just put the unit on the end table Every morning by the time we left we were soaking wet with sweat, the hallways, were warm but the elevators were hotter, the lobby not muc

Isaac Sanchez waited on me via telephone to make reservations for an August 2025 vacation. He was very helpful and offered numerous suggestions on how to make my vacation better. I was very pleased with him and wanted to let others know that the staff at Thousand Hills will help in any way they can. Bruce Davis

Room was nice, but the shower is very very small in the Presidential Suite. The skylights in the bedroom make it uncomfortably warm. Living room was nice and cool. Had a large Jetted tub. Not much counter room in the bathrooms. Parking was kind of a problem. The Hotel is huge, so lots of cars. Ice machine was on tge opposite end of the Hallway and it is a LONG Hallway. Many rooms.

Hotel is hot. There is no air conditioning in the main areas - lobby, elevator area, and hallways. The rooms are outdated and dirty. The towels were nice but the water was luke warm and the shower curtain did not stretch across the rod. The breakfast was pretty bad. The eggs were powdered eggs, very dry. Only sausage, no bacon. No fresh fruit. Pool area was very small and dirty. Many pool chairs were broken. I suspect there are mold problems. I'm allergic to mold and my allergies were awful during my stay, but only when I was in the hotel. Not a great place, especially for $200 a night.

Cheapest room in Branson for a reason. Rooms are hot and smell like cheap air fresheners. Minimal parking and all sloped. Tiny pool that is smaller than a Days Inn. Air doesn’t cool anywhere in this building. No clue why it is called a resort because it is definitely not one.