4.6 (11,501 Reviews)
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The Willows Hotel in Chicago, IL

555 W Surf St • Chicago, IL 60657
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A formal lounge with striped armchairs, black tables, a lit fireplace, large white mantle, columns, mirrors, lamps, and a hanging chandelier.
Hotel lobby with a lit fireplace, patterned armchairs, round tables, framed black-and-white photos on the wall, and a central overhead light fixture.
The exterior of The Willows Hotel with black awnings, decorative columns, potted plants, and a tree-lined sidewalk.
A curved building with ornate detailing, black awnings, potted plants, and a bench on a shaded sidewalk next to a quiet street lined with trees and parked cars.
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About The Willows Hotel

Overview

This 19th Century-style boutique hotel in Chicago offers upscale accommodations in an ideal Chicago location. Guests can enjoy in-room flat-screen TVs, free WiFi, bathrobes and more. Located in the historic area of Chicago and just a mile from Lincoln Park Zoo, the Willows Hotel Chicago is the perfect place to relax after a day of exploring the city.

up to 4 people

Good To Know

  • The minimum age for check-in is 21.
  • 100% smoke-free hotel.
  • Coffee and tea are available in the lobby 24 hours.
  • Complimentary WiFi is available in the rooms and lobby area.
  • Self-parking at the Broadway at Surf Garage costs $25/day for vehicles under 6ft tall and $49/day for taller vehicles.
  • A $100 deposit is required upon arrival.
  • Wrigley Field - 1 mile
  • Lincoln Park Conservatory - 1 mile
  • Lincoln Park Zoo - 1.4 miles
  • 360 Chicago - 3.5 miles
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Property Amenities

  • 24 Hour Front Desk
  • Elevator
  • Fitness Facilities
  • Guest Laundry
  • Handicapped Access
  • Non-Smoking Rooms
  • Internet Access in Public Areas (free)
  • Concierge Services
  • Parking (surcharge)
  • Complimentary Newspapers
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Snack Bar/Deli
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Promotional Images (15)
A man and woman stand talking on the sidewalk outside The Willows Hotel entrance, which has a black awning and outdoor bench nearby. A small hotel room with a double bed, brown quilt, desk, office chair, desk lamp, wall-mounted air conditioner, and window with closed shades. Hotel room with two brown armchairs, a small table with flowers, a large wall mirror, and a view into a bedroom with a bed and lamp. A ceiling fan and windows are also visible. Hotel room with two double beds, brown quilted blankets, a desk with a chair, lamps, green plants, and a bathroom visible in the background. A hotel room with a neatly made bed, two bedside tables with lamps, an armchair, framed art on the wall, and an open doorway leading to a bathroom.

Description

Check-In: 3:00pm Check-Out: 11:00am
With a stay at The Willows Hotel in Chicago (Lincoln Park), you'll be convenient to Saint Joseph Hospital and Wrigley Field. This hotel is within close proximity of Advocate Illinois Masonic Medical Center and Briar Street Theatre.

Make yourself at home in one of the stylish guestrooms. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

Make use of convenient amenities such as concierge services, a fireplace in the lobby, coffee and tea in the lobby, and complimentary use of a nearby fitness facility.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Important Information:
  • Parking: Self-parking at the Broadway at Surf Garage costs $25/day for vehicles under 6ft tall and $49/day for taller vehicles, with no in/out privileges and no hotel affiliation, while limited free street parking is available nearby without a permit.
  • Pet Policy: Pets are not accepted. ADA-defined service animals only are welcome.
  • Deposit: A $100 deposit is required upon arrival.


All fees mentioned are subject to change without prior notice and applicable taxes.
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The Willows Hotel Reviews

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Pinklo
Bethesda, Montgomery County, Maryland
"Highly Recommend"
TripAdvisor user rating 5 out of 5
Reviewed March 16, 2026 NEW
We had the best stay at the willows hotel! The room was comfortable and clean. The location was excellent and having water and coffee in the lobby was such a great bonus. Julia welcomed us in and I cannot say enough great things about her!! She was so friendly and helpful, passing along recommendations in the area and helping us check in early. We will definitely stay again!!
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F3161TUmollyg
"Perfect hotel for work and relaxation"
TripAdvisor user rating 5 out of 5
Reviewed March 15, 2026 NEW
I loved everything about my stay at The Willows! The hotel is charming, the rooms are immaculate, comfortable, and quiet, and the staff are the most warm and friendly! The surrounding neighborhood is safe, walkable, full of great restaurants, and just a stone's throw from the lakeside running path. You truly can't do better, and I look forward to future stays!
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Q2498OUivanr
"Charming hotel in great location"
TripAdvisor user rating 5 out of 5
Reviewed March 10, 2026 NEW
The hotel was very convenient to public transportation, dining experiences as well as plenty of shopping and entertainment venues within walking distance. The neighborhood felt extremely safe and clean.
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Mamashogs
"Our stay at the Willows"
TripAdvisor user rating 5 out of 5
Reviewed March 08, 2026 NEW
Although an older hotel, the Willows had a lot of charm. The bed was cozy and luxurious. Great shower and selection of gels and soaps. Absolutely best Robe ever !!!! Great location. Clean and well maintained , great maid service. Juan a pleasant night manager provided a toothbrush. Julia was the extraordinary day agent. Pleasant, professional, kind and hardworking. Went over and above to provide Excellent service and directions. A true gem of a human. Would definitely come back.
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X9993YXmiae
"Loved it!!"
TripAdvisor user rating 5 out of 5
Reviewed March 07, 2026 NEW
This hotel is in a very convenient spot, close to shopping, restaurants, cafes, shopping, and only a few blocks away from public transit. The hotel staff was very attentive. Julia in particular was very helpful and kind. The lobby is a really cool place to hang out or work; the coffee was always available, there was hot water for hot chocolate or tea. The room was clean, the bed was comfortable. I really recommend staying here!!
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The Willows Hotel is located at 555 W Surf St • Chicago, IL 60657
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Frequently Asked Questions about The Willows Hotel

Is the hotel pet-friendly?

Pets are not accepted. ADA-defined service animals only are welcome.

Does the hotel offer a daily breakfast?

No, complimentary continental breakfast is not available at this time.

Is WiFi available?

Yes. Guests may access the internet free of charge.

Is parking offered?

Self-parking at the Broadway at Surf Garage costs $25/day for vehicles under 6ft tall and $49/day for taller vehicles, with no in/out privileges and no hotel affiliation, while limited free street parking is available nearby without a permit. All fees mentioned are subject to change without prior notice and applicable taxes.

Can I request a smoking room?

No. The hotel is 100% smoke-free.

Will my guest room include a mini-fridge and/or microwave?

Guest rooms feature a mini-fridge/mini bar.

Can I request a rollaway bed and/or crib?

Cribs are available free of charge. Rollaway beds are not available.

How far is Lincoln Park Conservatory from The Willows Hotel?

This property is 1 mile from Lincoln Park Conservatory.

How far is Lincoln Park Zoo from The Willows Hotel?

The Willows Hotel is 1.4 miles from Lincoln Park Zoo.

Does the hotel have accessible rooms and amenities?

Due to the historic nature of the property, accessibility features are limited. However, the hotel strives to ensure that accommodations and information on its website enable all guests and patrons with disabilities to make informed decisions about their visits by providing detailed accessibility information. Please contact the hotel for specific accessible needs to ensure the hotel will be able to meet your requirements.

What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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