Sheraton Universal Hotel Universal City, CA

333 Universal Hollywood DriveUniversal City, CA 91608
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About Sheraton Universal Hotel

Overview

This 4-star Hollywood Hills hotel is just steps away from Universal Studios Hollywood theme park and offers a free park shuttle. Sheraton Universal Hotel is close to Metro’s red line and conveniently located near LA’s top attractions like the Hollywood Walk of Fame, Hollywood Bowl, and more. Amenities include free WiFi, an outdoor pool and a fitness center.

up to 6 people

Good To Know

  • Minimum age to check in is 18.
  • Pet-friendly rooms subject to fees and availability. See FAQs for details.
  • The fitness center is open daily.
  • Floor-to-ceiling windows from rooms provide stunning views of the San Fernando Valley and Hollywood Hills from select rooms.
  • Self-parking and valet parking are available. Hourly parking rates are also available.
  • EV charging station is also available on site.
  • Universal Studios Hollywood is approximately 0.3 mile from the hotel.
  • Free shuttle to Universal Studios Hollywood theme park is available. Please inquire at the Front Desk for details.
  • Be dazzled with a 270° view of Hollywood from the 20 foot windows of the rooftop Starview Room.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Gift Shop
  • Handicapped Access
  • Hot Tub
  • Inside Corridors
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Internet Access in Public Areas (free)
  • Wedding Services
  • Porter/Bellman
  • Airport Transportation (surcharge)
  • Valet Parking
  • ATM/Banking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Sundry/Grocery
  • Complimentary Newspapers
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Electric car charging station
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Description

Check-In: 4:00pm Check-Out: 11:00am
With a stay at Sheraton Universal Hotel in Universal City, you'll be minutes from Universal Studios Hollywood and close to Warner Brothers Studio. This family-friendly hotel is close to Hollywood Sign and Hollywood Bowl.

Make yourself at home in one of the air-conditioned rooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a business center, limo/town car service, and a computer station. Event facilities at this hotel consist of conference space and meeting rooms. Self-parking (subject to charges) is available onsite.

Minimum age to check-in: The reservation holder must be at least 18 years old to check in with a matching, valid, government-issued photo ID and credit card.

On-Site Parking: Daily parking rate is $47 + tax, while the hourly rate is $10 + tax. Valet parking is charged at $50 + tax daily. Electric car charging can be added for an additional $15 fee. $65 + tax. Parking fee plus 10% tax.

Pets Policy: Pets are welcome. A non-refundable pet fee per stay of USD 125 + tax is required upon arrival. The cleaning fee is USD 125 + tax for one to six nights and USD 275+ tax for seven to fourteen nights. Only 1 pet with a maximum weight of 40 lbs is allowed. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Charges & Fees: This hotel charges an extra person fee per room, per night. A convention/tourism fee is added to your booking.

Sheraton Universal Hotel Reviews

TripAdvisor user image
K6807RWjackb
"amazing service"
TripAdvisor user rating 5.0 out of 5
Reviewed October 19, 2025 NEW
The hotel was very nice ! Including the best part, the lounge. Helen and Linda were very kind and helpful with everything in the lounge !
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Getaway771159
"Perfect for Universal Studios weekend"
TripAdvisor user rating 4.0 out of 5
Reviewed October 18, 2025 NEW
Booked this hotel for a Universal Studios weekend. Hotel is nice but rooms are small and showing their age. Shuttle to the park is extremely convenient. We also used the Sheraton Club Lounge. Both Francisco and Matthew provided friendly and attentive customer service. They went out of their way to make us feel welcome. The lounge contained breakfast in the morning and heavy appetizers in the evening.
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TripAdvisor user image
anamm172
"Absolutely Outstanding Stay!"
TripAdvisor user rating 5.0 out of 5
Reviewed October 18, 2025 NEW
From the moment we arrived, everything about our experience at this hotel was beyond great. The room was spotless, comfortable, and beautifully maintained truly exceeded our expectations. What really made the stay exceptional was the staff. Jerry and Paul were especially amazing both were warm, professional, and went out of their way to ensure we had a fantastic stay. It's rare to find such genuine hospitality these days. We will definitely be booking again in the future highly recommend!
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TripAdvisor user image
Tnlhuber
Dallas, Texas
"Outstanding Service — That’s Why We Come Back Every Year!"
TripAdvisor user rating 5.0 out of 5
Reviewed October 17, 2025 NEW
We return to this hotel every year because of the excellent service and attention we always receive. Although we had a small issue at the front desk at the beginning of our stay, it was quickly forgotten thanks to the outstanding staff in the Lounge — Helen, Linda, Pancho, Mathew, Jose, Jose (not sure if there are two), and Antonio. As always, their professionalism and kindness went above and beyond expectations. During our week-long stay, all three staff members on duty were exceptionally attentive and provided excellent service. Thank you all for making our visit special once again. We look forward to seeing you next year. ---
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TripAdvisor user image
Navigate66478592723
Taoyuan District, Taoyuan
"Member Lounge"
TripAdvisor user rating 5.0 out of 5
Reviewed October 17, 2025 NEW
Thank you so much to Helen and Douglas for their wonderful service in the lounge! The breakfast and drinks they provided were excellent. A major bonus was their thoughtfulness in allowing me to access the Member's Lounge early for breakfast. This made for a great start to my day.
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Sheraton Universal Hotel is located at 333 Universal Hollywood DriveUniversal City, CA 91608
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Frequently Asked Questions about Sheraton Universal Hotel

Is the hotel pet-friendly?

Pets are welcome. A non-refundable pet fee per stay of USD 125 + tax is required upon arrival. The cleaning fee is USD 125 + tax for one to six nights and USD 275 + tax for seven to fourteen nights. Only 1 pet with a maximum weight of 40 lbs is allowed. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Can I request a smoking room?

No. This is a 100% non-smoking hotel.

Does the hotel offer parking?

Yes. The daily parking rate is $47 + tax, while the hourly rate is $10 + tax. Valet parking is charged at $50 + tax daily. Electric car charging can be added for an additional $15 fee. $65 + tax. Parking fee plus 10% tax.

Will my room have a safe?

Yes. All rooms come with a safe.

Will my room have a microwave and/or mini-fridge?

Mini refrigerators are included in each room.

Does the hotel have WiFi access?

Yes, WiFi access is complimentary to all registered guests.

Is there a pool?

Yes. The hotel has an outdoor pool. The pool is currently being renovated with estimated completion in mid-January 2023. An alternative pool is available within walking distance. Please inquire at the Front Desk.

Does the hotel offer a complimentary breakfast?

No, however, guests can purchase breakfast at the restaurant on the property.

Is there a resort fee?

No, the property does not require a resort fee.

Is the hotel accessible? What accessible amenities are available?

The hotel is accessible. Accessible features include elevators, a pool lift, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements.

How far is Universal Studios Hollywood from Sheraton Universal Hotel?

Universal Studios Hollywood is approximately 0.3 miles from the hotel.