Radisson Hotel Santa Maria in Santa Maria, CA

PARENTS — AVOID THIS PLACE AT ALL COSTS!!!! The moment we walked in there were tarps plastered all over the wall, immediately made us feel uneasy. The first room they gave us was disgusting. The wallpaper was peeling, black mold caked in the windowsill, and there was leftover food (pieces of sausage) on the floor from the previous guest. I have a toddler who puts everything in her mouth and they clearly didn’t bother cleaning this room so we requested another. The second room was just as bad: more black mold, our sink had a black ring inside of it from the last guests & it filled with disgusting water anytime we tried to use it. The shower was completely dysfunctional. The absolute worst part of this stay… While my 2-year-old daughter was playing on the desk chair, I noticed something sticking out of the cushion. When I picked it up with a bag, I was horrified to find a cut straw covered in drug residue. If I had not caught this in time, my child would have put it in her mouth as any 2 year old would with a straw. I have never felt more horrified, disgusted, and absolutely furious in my life. For $300+, this was the most horrifying hotel stay I have ever experienced. The lack of cleanliness, mold, loud construction, and DRUG PARAPHERNALIA IN OUR ROOM make this place completely unsafe. If you have children, value your health, or care about safety, DO NOT STAY HERE. Spend the extra money for a safe and clean hotel—this place is not worth the risk!

Hotel is being remodeled, and they start hammering at 7am. Someone shut off the cold water for almost 20 hours, so couldn't take a shower. No Manager on the premises until afternoon. No notice, phone calls or offers of refunds or room change so the three of us could actually shower without being burned. Restaurant was empty because of the cost and lack of a varied menu. No vending machines or place to get snacks nearby. Fitness center closed. Why are they still renting out rooms??? Would advise people to stay elsewhere until remodel is done. Hotel location on the runway of Santa Maria airport. You better like the noise!

I recently stayed at the Radisson Hotel Santa Maria with my husband, and unfortunately, our experience did not meet the high expectations we’ve come to associate with the Radisson brand. We’ve stayed at Radisson hotels in other locations and have always found them to be upscale and well-maintained, but this particular stay was disappointing. Upon arrival, it was lightly raining, and we immediately noticed the hotel was dealing with water leaks from the roof in the lobby. A section was taped off with a bucket collecting water, which was surprising given the minimal rainfall in the area. Additionally, parts of the hotel were under construction, which we were not made aware of when booking. We paid extra for a suite, which was likely one of the nicest rooms in the hotel. However, the experience was far from luxurious. The first thing I saw when opening the door was a bug on the floor—not the best first impression, though I understand that bugs happen. The issue persisted, though, as we encountered a spider the next day and another bug crawling in from the next-door room the night after that. The walls had visible water damage, and mold was growing along the ceiling—a serious concern for air quality and health. Additionally, the couch had a strong, dirty, old smell, making it completely unusable. We had hoped a couple of our grandchildren could stay over and use the pull-out couch, but after experiencing the odor, that was no longer an option. To make matters worse, the heater in the room was not working, which we only realized in the middle of the night when temperatures dropped. The next day, a maintenance worker brought us a floor heater and apologized, which we appreciated, but this is something that should have been addressed before renting out the room. Another serious concern was the shower temperature control. I enjoy hot showers, but the water temperature fluctuated dangerously, going from cold to scalding hot with the slightest turn of the knob. This is especially alarming because I believe this was an ADA-accessible room, and someone—especially a child or someone with mobility challenges—could easily get burned. This is a safety issue that needs to be addressed immediately. While I knew expecting my grandchildren to be able to go swimming was unrealistic due to the cold weather, the pool was supposed to be heated—but it wasn’t, which was still disappointing. If it hadn’t been the busy holiday week and if we weren’t in town to spend time with family, we would have left and stayed elsewhere. Frankly, I believe this hotel should be shut down and properly renovated before renting out rooms in this condition. Now, for the positives: • The housekeeper who cleaned our room once during our stay did an amazing job. I understand they only provide cleaning service every few days, especially during the holiday, so this isn’t a complaint, just an acknowledgment of her effort. I didn’t get her name, but she had a beautiful butterfly tattoo, and she went above and beyond to make sure our room was spotless. Her effort was truly appreciated! • The bed was comfortable, which was a relief. • The patio was nice, offering a decent outdoor space. Overall, while some of the staff were kind and did their best, the poor maintenance, safety concerns, and overall condition of the hotel made this a disappointing experience. I hope the owners take responsibility and make the necessary improvements because this is not the standard I expect from Radisson.

Overall, a very nice hotel, with good service & restaurant on site. Stayed here with my BF to minimize a commute from SoCal to NorCal. We dined at a local steak house: “Shaw’s Steakhouse & Tavern” which I’d recommend (only about a 10 min drive from this hotel). Didn’t get a chance to test out the hot tub/pool, but they looked decent from our room.

I was going to travel to visit family....I always stay at the Radisson in Santa Maria by travel plans changed so was not able to take the trip. A family member did go and stay there and had a horrible experience.His room was dirty, and the pool area was filthy...Green spa and dirty pool and area around pool. Some one who was staying there had gotten sick and no employee had cleaned it up. Glad I did not stay there. I was told they are under new management and the Hotel has "gone downhill".