Quality Inn View of Lake Powell - Page in Page, AZ

Check in was chaos. The online booth was very hard to use or understand and the map they showed of how to get to your room was impossible to follow. We found several guests lost trying to find their rooms. The TV did not work. Even at 10pm, the reception area was still chaos. Neither the person on reception or the online booth was able to assist us with the TV issue. Breakfast was very basic - based on other reviews I am assuming there were other options that ran out and just left us with eggs to eat. The room was dated but clean. Complained about the TV issue again at check out (chaos again) and still waiting for a response from the hotel. I can see others reporting their TVs did not work so I assume this is a common problem.

Do not stay here. 1. Front desk kiosk is a joke 2. No elevators so you have to carry your luggage to your room on old old stairs 3. Walls in the room were dirty 4. Walls had holes and dents in them, they needed some plaster and paint 5. Lamp shade was frayed and broken 6. Bathroom tiles were falling off 7. Tub and shower handle was broken 8. Windows were not clean 9. Balcony needed to be swept and repaired 10. Tv didn’t work 11. Hair on the floor in bathroom I was so afraid to find an employee to ask for a for a refund we sucked it up and quietly left.

Dated but very clean room/bathroom. Plenty of coffee in room and reception. Minimal breakfast even by typical motel standards.

DON'T STAY HERE ! .. this place SUCKS. We had 2 reservations .. one for Saturday and then a separate one for Sunday and Monday .. when we got there on Saturday and saw the property I requested to cancel the reservation for Sunday and Monday and should have been able to based on their 24hr cancellation policy ... the front desk refused to cancel so we were stuck... We checked in at about 4pm and went to the room and found it wasn't clean.... ended up sitting out on the deck for an hour while the housekeepers cleaned it. (I will say the housekeepers where outstanding but there is no stay over service once you check in... 3 days and nothing) ... When you pull up to the hotel you see the place is run down and totally lacks any maintenance. (SEE PICTURES) They think the front desk shouldn't have an employee at it and have set up some sort of stupid kiosk for people to use to check in... I heard nothing but complaints from guests about that. Our TV didn't work and I reported it the first day and nobody ever came to look at it... calling the front desk is a waste of time because nobody answers. I reported the TV again the second day and about 8 hrs later a guy came and looked at it and then gave up and left.... the next day another guy came and while he was nice but nothing was done... so 3 days no tv. While the property was trashy and unkept one of the big issues we had was from "goat heads" ... yeah I didn't know what they are either... they have done nothing to maintain the landscaping so these weeds are everywhere in the scrappy lawn and they have these little spiky things that get caught in your shoes and then in the carpet. If you step on one with your bare feet it is like nailing a spike into your foot. (see the picture) Our dog was yiping every time I took her out and I'd have to pick these things out of her paws. The only thing good was the room itself was clean but the fitted sheets would come off the mattress and in the morning you were sleeping in a tangled mess. Also look at the picture of the sliding door from the inside ... it was so dirty when the sun was on it you couldn't hardly see out. I would never stay here again and a Quality Inn this is NOT... Seems obvious that Choice Hotels has NO standards anymore and if they allow their Quality Inn name on this dump then they don't give a flying crap about their customers. Everyone I met while staying there voiced the same opinion. I could go on for another 1000 words but ONE WORD COVERS IF YOU SHOULD STAY HERE ...... ------> DON'T !