Holiday Inn Express New York City Times Square in New York, NY

343 W 39th StreetNew York, NY 10018
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About Holiday Inn Express New York City Times Square

Overview

Taking a stroll in the Big Apple is easy with a stay in Midtown Manhattan, just a short walk from Times Square attractions at Holiday Inn Express New York City Times Square. This pet-friendly hotel offers comfortable accommodations, convenient amenities, and a great location in the heart of NYC. Guests can enjoy free WiFi, complimentary daily breakfast buffet, a fitness center, and more.

up to 4 people

Good To Know

  • Approximately 10-minute walk from Times Square.
  • Approximately 9-minutes' walk from the 42nd Street subway station.
  • Approximately 1.25 miles from Central Park.
  • The minimum age to check-in is 18.
  • Valet parking only. Fees apply.
  • Amenity fee/destination fee of $ 17.21 per room, per night is collected upon check in.
  • Rooms offer flat-screen TVs with cable channels, in-room safes and free WiFi.
  • Complimentary breakfast buffet daily featuring the hotel's famous cinnamon rolls.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Business Center
  • Complimentary Breakfast
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Express Checkout
  • Fitness Facilities
  • Handicapped Access
  • Internet Access in Public Areas (free)
  • Non-Smoking Rooms
  • Parking (surcharge)
  • Pet Friendly
  • Smoke-free Property
  • Valet Parking
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Description

Check-In: 3:00pm Check-Out: 11:00am
A stay at Holiday Inn Express New York City Times Square places you in the heart of New York, walking distance from Port Authority Bus Terminal and Madame Tussauds Wax Museum. This hotel is close to Times Square and Broadway.

Make yourself at home in one of the air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

A complimentary buffet breakfast is included. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.

Parking: Valet Parking Only USD 75 plus tax for small cars and USD 85 plus tax for SUVs, regular-sized trucks, and vans for every 24 hours with no in and out privileges. Parking Garage hours of operation - 6 am to midnight daily.

Pet Policy: Pets are allowed with a nonrefundable fee of 75 USD for 1 to 6 nights and 150 USD for 7 or more nights. Each pet must weigh less than 25lbs. Pet agreement must be signed at check-in. Record of complete up to date vaccinations required. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

All fees mentioned are subject to change without prior notice, and applicable taxes.

Holiday Inn Express New York City Times Square Reviews

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Meandmymonkeys
"Good Base to Explore NYC 🇺🇸"
TripAdvisor user rating 4.0 out of 5
Reviewed February 19, 2026 NEW
Excellent but quiet location. Next to Port Authority Bus Station, 5 minute walk to Times Square, 10 minute walk to Penn Train Station and round the corner from Scallywags, a brilliant bar to hydrate in, after a busy day of sightseeing! 🍺🍺 Check in process quick and efficient. Always seemed to be free cakes/cookies/hot chocolate in reception! Good WiFi throughout. The rooms are dated, but regularly cleaned, with powerful shower and shampoo provided. The included breakfast was excellent and great to start your day. Pancake machine, bagels, muffins, eggs and American sausage all there, plus tasty coffee from the machine. It does get busy, and you might have to wait for a seat but not for long. The lifts did stall a couple of times whilst we were there. However, after speaking with staff, this was due to, too many people getting in, and failing to read the sign of 6 persons maximum! 🤷‍♂️ Overall, for NYC, a reasonably priced room in almost the perfect location to explore!
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suhirjahaanm
Chattanooga, Tennessee
"Don’t be Hispanic w/ an Amex"
TripAdvisor user rating 1.0 out of 5
Reviewed January 08, 2026
I’m fairly sure this place is racist. I sent my 23 year old Guatemalan daughter to NYC with her elderly grandparents as a Christmas gift. I did not travel with them. At check in this is what happens. 1) She gets asked if her Amex is really hers by desk agent Ronald D. 2) He sends her to back of the line when card declined. Odd as she has a few thousand available credit. 3) She gets back to front. At this point I’m on phone with her. We talk he tells me she must pay FULL balance of stay upfront (that’s why her card declined). I’d already reserved the room at IHG and paid for first night to do it. Why? He has no explanation just policy. Then I say I will pay with different card. He says he will have to email the authorization. Hangs up without getting my email. Back of the line she goes again. 4) She gets to the front. I say he didn’t take my email. This time he says it must be a BUSINESS email address not my personal one. I have NEVER had to do any of this at any other hotel ever. I give my business email. Complete the authorization. Pay the ENTIRE ( about $3400) stay upfront. Now he’s polite. Offers her extra snacks. Look he clearly thought we were some con artists or something. I can not imagine why. I could almost forgive that if he had not been completely obvious about it. He sent her through the line 3/4 times and just kept throwing up random road blocks. It was insane. You could not pay me to book at this property again. If a valley girl showed up with an Amex I doubt she’d have got the same treatment. So Hispanics beware. They have special “policy” for you.
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davekY8708OZ
"Questionable safety with indifferent management"
TripAdvisor user rating 1.0 out of 5
Reviewed December 21, 2025
I could write of the issues with the cramped room, peeling paint, unsanitary 'glued' rubber bathmat in the shower, poorly located shower safety bars, and broken mattress (yup... it forms a 'v' shape). But I think it best that I send the message that this hotel has safety issues, particularly for anyone with mobility issues. There are 20 plus floors. There are TWO elevators, with reliability issues. My two mornings of broken elevator frustration were solve by: a. Walking with my cane down the emergency stairs from the 11th floor b. Taking an “Up” elevator to the top and then stopping at each floor in this full elevator on the way “down”. Management proved to be 100% indifferent to these issues when approached. My next step will be to contact the city inspection services to question the safety of this venue for the allowed number of guests, as well as questionable operating practices. Book here at your own risk.
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Holiday Inn Express New York City Times Square is located at 343 W 39th StreetNew York, NY 10018
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Frequently Asked Questions about Holiday Inn Express New York City Times Square

Is the hotel pet-friendly?

Pets are allowed with a nonrefundable fee of 75 USD for 1 to 6 nights and 150 USD for 7 or more nights. Each pet must weigh less than 25lbs. Pet agreement must be signed at check-in. Record of complete up to date vaccinations required. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited. Fees mentioned are subject to change without prior notice, and applicable taxes.

Can I reserve a smoking room?

No, the hotel is non-smoking. Designated smoking areas are available outside of the building.

Does the hotel have WiFi?

Yes. Guests can access the WiFi free of charge.

Is parking available on-site?

The hotel offers valet parking only for a fee of USD 75 plus tax for small cars, and USD 85 plus tax for SUVs, regular-sized trucks, and vans for every 24 hours. No in/out privileges. Parking garage hours of operation are 6 am to midnight daily. Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel serve breakfast?

Yes. A complimentary full breakfast buffet is served each morning from 6:30 am to 9:30 am. Times are subject to change without prior notice. In addition, coffee and tea are available in the lobby all day.

Does the hotel have a fitness center?

Yes.

Will my room have a safe?

Yes.

Will my room have a microwave and/or mini-fridge?

No.

Does the hotel have an on-site restaurant?

The Holiday Inn Express New York City Times Square does not have an onsite restaurant. However, the hotel is within a short walking distance and a subway ride away from many eateries and dining options in Manhattan.

Is there a pool?

No. This hotel does not have a pool.

What is the minimum age to check-in?

The reservation holder must be at least 18 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Is there a resort fee?

The daily destination fee of USD 17.21 allows guests to enjoy premium WiFi and two water bottles daily. Fees mentioned are subject to change without prior notice, and applicable taxes.

What NYC attractions are nearby?

The Holiday Inn Express NYC Times Square is within close proximity to numerous attractions including Times Square, Broadway Theater District, Jacob Javits Convention Center, Empire State Building, Madison Square Garden, Statue of Liberty.

How far is the nearest airport to Holiday Inn Express New York City Times Square?

- LaGuardia Airport 6.4 miles - Teterboro 8.2 miles - Newark Liberty International Airport 10.6 miles

What accessible features does the hotel offer?

The hotel offers a variety of accessibility features, including ADA-compliant elevators, wheelchair availability, and accessible hotel entrances, registration areas, restrooms, restaurant, public facilities, and business center. All entrances and doorways, vanities, and public stalls are designed for accessibility. Note: there are no accessible meeting rooms or ballrooms.