Courtyard by Marriott Lake George in Lake George, NY

Wonderful visit to Lake George and the Courtyard Marriott was the perfect location on the Main Street. Beautiful view. Our room was so spacious.

Do yourselves a favor and don’t ever stay at this hotel! We checked in rather late on Monday, and although I chose, and paid for a room with 2 King beds, we were told that there were none available upon check in. I didn’t even argue about it because it was so late by the time we got there. We were sent up to our room on the 3rd floor…as soon as we got off the elevator on the 3rd floor we were literally slapped in the face by what smelled like cat urine…we continued to walk to our room and when we opened the door, the smell in the room was even worse than the smell in the hallway. We immediately went back downstairs to request a new room. We explain to the guy at the front desk what the problem was and he just blank stares at us as if his brain is loading on dial up internet. He types some stuff into the computer and grabs us a new set of keys…still not saying basically anything at all. Hands us a new set of keys and we just go on our way. Now we’re sent to the second floor…room 215…my family goes into the room ahead of me while I grab all of the bags from the car. I go upstairs and my wife tells me that there is blood on one of the beds. She calls downstairs to the same front desk person, explains the blood…and crickets…again loading on dial up…finally after about a full minute of silence he says “do you mind if I come take a look?” … so he does…looks at it up close and says “looks like makeup to me” …. How one confuses makeup and drops of bright red blood are beyond me, but that is neither here nor there. He then says “would you like me to change that out?” …… no, we are just gonna cuddle up with someone else’s blood, no big deal….like wtaf! Fast forward the blood sheets get changed, we’re so tired at this point, we have 2 toddlers with us that also need to get to bed. As we’re setting up our stuff I notice random strands of hair that don’t belong to us, which we ignore for the most part bc I understand that no cleaner can be perfect. We finally go to get into bed and I see a fly on the wall…kill it…move on. We go to sleep, at least try to because we just feel skeeved at this point honestly. I’m feeling like things are crawling on me, ive convinced myself that im probably going to get eaten alive by bed bugs so no part of me can get comfortable. Eventually I finally fall asleep. We sleep in a bit the next day after a very long night. My 1 year old was in her pack and play and wanted out by a certain time to which I obliged and put her into the floor to walk around, against our better judgement. As she’s walking around following her big sister, I see that she steps on something on the ground…I go to look to see what it is, it seems to be a crumb of some sort. As I look closer, I see that it is face a piece of food, which we did not bring into the room because we hadn’t eaten anything in the room. I turn on my flashlight in the area and see 100’s of ants alllllllll overrrrrrr the floor!!! I look all around the room and they are not only on the crumb, they are EVERYWHERE!!!! We immediately call the front desk and they are very apologetic for once, get us a new room 2 doors down into room 217. So now we spend almost the entire morning moving AGAIN for the 3rd time. I had to inspect every corner of the new room before I even brought our stuff in because I didn’t want to have anymore surprises. I didn’t find anything super concerning aside from the lack of a good cleaning. Again random hairs in places, but at least no bugs that I could see. We finally get settled, again….and to to breakfast down the street. Our family just couldn’t shake the anger and disgust from the night before and that morning, so after breakfast we went to a place across from the Marriott to see if they had any vacancies. Luckily for us, they had 1 available room. So we just booked it and moved our stuff again for a 4th and final time, and we are so glad we did. Staying in a motel on the lake side was way more comfortable and clean compared to what we experienced at the Marriott. Never again!!!

We returned yesterday from staying three nights at the Courtyard Lake George. For many years we stayed at the Hampton Inn in Lake George until the Courtyard was built and we started staying there because of my husband’s loyalty to the Marriott Brand. In order to reserve a room with a shower I was told I had to reserve a handicapped room which I did. I called the hotel after making the reservation online and was told I got the last handicap room. We were assigned room 218 which is considered lake front. My guess is Marriott considers this room a suite because it had two rooms (we did not need this but as I said I was told it was the last available room). The room has a porch with an overhang that makes the room extremely dark. In addition it was on the second floor so the road noise from the many motorcycles in the area was incredibly loud. This hotel is very family friendly so be prepared for kids running up and down the halls at all times of the day. The restaurant offers sit down (inside and outside) and take out. You can also get food at the bar. All of the staff at this hotel that we interacted with were amazing - housekeeping, restaurant, bar, and check in. We paid an average price of $458.00 a night which is about $100.00 more a night than the Hampton Inn where breakfast is included. I understand we were there at peak season but these rates seem extremely high for a Courtyard. This is an extremely popular hotel because it is right downtown but I would suggest you make your reservations at least eight months in advance.

Excellent hotel right in the village. Its modern and spotless. The staff goes above and beyond to accommodate you. We ate all of our meals there at Charlies restaurant. They have a rooftop terrace which is a nice place to unwind after a busy day. Cant wait to return!!

A very comfortable overnight. Centrally located in Lake George village. Will certainly stay there on our future visit.